After a project team has been working on a project for several months the project is cancelled. The project sponsor is putting pressure on the project manager to perform closeout duties as fast as possible so that the project team can move on to other work The project sponsor has instructed the team not to waste time archiving the project artifacts for the cancelled project
How should the project manager handle this situation?
The project manager of a large construction project discovers that the blueprints received from the client appear incomplete. What should the project manager do first?
A project manager has just taken over a project that is halfway through its schedule. In a brief meeting with the client’s key project team, the project manager receives several requests from a specific client team member who was not at the project team meeting. The requests for information seem to be for trivial information that was previously submitted in project documents.
What should the project manager do first?
Due to organizational changes: several key stakeholders are replaced by new ones in the middle of a project. As a result, numerous new requirements are raised What should the project manager do to ensure success of the project?
A project manager is using a hybrid approach for project delivery. The
development team was sized, but is not yet fully resourced. The project manager is working
on defining the project schedule.
What should the project manager do to address the issue of developer availability?
A major project is unable to access the US$12 million funding allocated for the project. This prevents the start of the procurement process and is already leading to costly delays.
What should the project manager do?
During a meeting for product review, a key stakeholder announces that because they are receiving adequate information about the project they will not attend any further meetings. What should the project manager do?
A company is developing a new product. During project planning, a stakeholder from the legal department does not attend any of the project meetings and is not interested
in the product design.
How should the project manager deal with this situation?
A project is being initiated, and almost every resource available on the project team is a recent university graduate. What should the project manager do to ensure their engagement with the project?
A project manager works for a large manufacturing company with diversified domains. The project team often participates in change requests Recently, the change control board (CCB) deferred some requests and the project manager wants to communicate these requests to the stakeholders
What document should the project manager use to communicate these requests?
During a project review meeting, several project team members expressed that they did not have an understanding of the benefits of certain features for the project What should the project manager do next?
A team has been consistently delivering outcomes. However, based on their current performance, it was discovered that their velocity has decreased by 30%.
What should the project manager do to ensure the velocity is under control?
A project team member complained to the project manager that they are not sure f on the latest requirements document because it was emailed to them about one week ago. They mentioned that, in the past they worked on a document tor more than 20 hours only to find out later that another team member had already updated that same document but did not send them the latest revisions.
What should the project manager do to avoid this situation in the future?
In the past, the project manager and the project team performed well using
predictive methodology. However, the organization recently decided to adopt agile
approaches, and the project sponsor wants to use an agile approach in an upcoming project.
Before initiating the project, what should the project manager do?
A project is successfully delivering its product outcomes, and the customer satisfaction rating is high. However, during an internal audit, it is discovered that certain essential process documents and approvals are missing, and the project is evaluated as being noncompliant.
What should the project manager do next?
A subcontracting company is presenting its feature release A key stakeholder is asking to add a new feature to the product How should the project manager deal with the new requirement?
An agile team has completed an iteration and delivered the agreed features to the customer. In a surprise to the team, the features are not accepted by the customer. The project team conducts a root cause analysis.
What should the project manager do to avoid this situation in the future?
A company is initiating a project to decommission inefficient sales channels. Several stakeholders argue that one channel that indicates a downturn in generating value is still more efficient than some of the channels that are planned to remain.
What should the project manager do?
A project is behind schedule and over budget, resulting in a problem for the next deliverable. The project manager informs the stakeholders, who are very concerned about the project. What should the project manager do to alleviate the stakeholders' concerns?
A software system is being built for a company. Once the system is in production, the team would like to collect usage data to evaluate the delivered value.
Which evaluation practice should the project lead use to obtain accurate usage data?
A project manager is leading a product development project that requires high involvement from several stakeholders. What should the project manager do to ensure this involvement?
According to the project contract the delivery date is approaching However one important material is still not on site The construction work will have to stop and wait for this special material, delaying the project.
What should the project manager do?
A large company has agreed on a business case for an environmental project. The
project will cause some major changes in their operations, such as reduction in paper use,
which will obviously affect all of the users.
What is the first thing the appointed project manager should do?
In an attempt to streamline project communications, a project manager established a shared portal for all stakeholders to get project information. The sponsor complained about this system and says that it is ineffective.
What should the project manager have done to prevent this situation from occurring?
A project manager is leading a virtual team that is geographically dispersed. What
should the project manager do to avoid uncertainty in the project due to different cultures?
A project manager joins a startup and discovers that the chief technology officer (CTO) encourages the team to overlook some procedures in the interest of speed. What should the project manager do to ensure that all the procedures are followed in the future?
An organization in a regulated industry has decided to switch from a predictive to
an agile delivery approach. It has been decided that the ongoing projects will adopt Scrum,
and the project manager is still accountable for the project outcomes. During the fourth sprint
demo, the customer notices that a feature is not compliant with the regulations.
What should the project manager do?
A project needs to purchase a specific piece of equipment, as stated in the
project documents and approved by the project sponsor. The procurement division is
questioning the need to buy the specific brand of equipment and has suggested buying a cheaper alternative instead.
What should the project manager have done earlier in the project to ensure the purchase of the specific equipment?
The project manager has finished all the tasks of the project and immediately starts on a new project. A few months after beginning the new project, the accounting manager asks for confirmation of previous projects because the budget is still open with no further cash flows.
What should the project manager have done?
In a global project, the project manager has to plan and manage communication between the team members and stakeholders in order to ensure the project will remain on track and achieve its goals.
What should the project manager do?
The project manager has initiated the project and the team's roles and responsibilities have been assigned. In preparation for the development of the project management plan, the project manager reviews lessons learned from previous projects and discovers that the same team has been missing delivery dates.
What should the project manager do to ensure timely delivery?
A new project manager is assigned to a project in the execution stage. A few key stakeholders inform the new project manager that the project has some serious issues.
What should the newly assigned project manager do first to understand the issues?
An agile project team is building a new product. The stakeholders require ongoing
illustration of project business value.
How should the project manager proceed?
When reviewing the project team's performance the project manager realizes that the team velocity is not fast enough to meet the next review gate goal What should the project manager do?
An events company is planning their annual event for a retirement fund. The organization has run the event planning using agile approaches for the last 3 years. During the initiation phase, while assessing possible risks and improvements for the event, the project manager uses previous event feedback to assist in developing the risk register.
Which ceremony should be used in developing this register?
A project manager is assigned to a technical research project. The project team has
already been assigned, and the main subject matter expert (SME) sends the project
manager a list of the technical skills required for the execution of this project.
What should the project manager do next?
A team member is hosting an event and invites several colleagues through their work calendars Another team member, who was not invited to the event, is noticeably distracted during several standup meetings
What should the project manager do?
In a functional organization, a product analyst is assigned to a short-duration application development effort The analyst expresses concerns about the task and asks the project manager to provide the support of a peer with expertise in this domain
What should the project manager do?
A project manager has just been assigned to a team that is developing a new design product. The work breakdown structure (VW/BS) has been created and the activities have been assigned to the team members. The project manager finds that there are activities that could be completed sooner by other team members. If the current assignments are left as is, the project could be delayed 2 weeks.
What should the project manager do in this situation?
A project manager has been asked to participate in the procurement process for a
software application that allows customers to buy online e-learning courses. The project
manager will take over the project once the supplier has been sourced.
What should the project manager do before the project starts?
An organization uses a predictive approach but is open to using some agile practices. The project manager was asked to recommend an agile practice to provide business value throughout the project.
What should the project manager recommend?
A project sponsor asks the project team to add an enhancement to the project How should the project manager address this request?
A newly hired team member just joined the project team and reports directly to the
project manager. In the first week, this new member tells the project manager that there is a
task priority conflict with hard, dependent tasks on the critical path.
What should the project manager do to handle the conflict?
A project manager Is transitioning from a predictive We cycle project to a new agile project How should the project manager manage and control the scope for the new project?
In the middle of an iteration a team member suggests a new method of doing things The method provides no value to the end customer, however it may help the team to work more efficiently The change may require several days of work to implement
How should the project manager respond to the suggestion?
A project manager is working on a large project with a very difficult client. During
the course of the project, the project manager realizes that if the project team had a little more time and funding to make some minor changes, the client could realize the benefits of 25% of the project outcomes early.
How should the project manager approach this?
The team architect resigned from the company. The new architect points out a
design flaw during a planning meeting that may potentially impact the final quality.
What should the project manager do first?
A project manager is managing multiple teams. One team member complains to the project manager about the favoritism shown by a team lead to another team member and cites multiple instances.
Risk Response Strategies Analyze if someone else could contribute Record the observations and move ahead Check for options to exclude the stakeholder
What should the project manager do to resolve the team member's concerns?
The portfolio management office wants to cut costs by suspending some ongoing
projects that do not directly support the organizational strategy. The project manager has invested too many resources into one of the projects to be suspended, but the portfolio
management office has not backed down on their plan.
What should the project manager do to continue the project?
For an ongoing project, match the key performance indicators (KPIs) on the left to the correct categories on the right.
Due to a recent budget reduction, two team members were released from an agile
team. The customer is still expecting early results for the project.
Which two actions should the project manager take to align customer expectations? (Choose
two)
A project manager for an agile project wants to have a highly engaged team. How should the project manager achieve this objective?
A project manager is managing a project with a hybrid approach and has requested a senior team member to perform a quantitative risk analysis The team member responds that they do not have the knowledge to perform such an analysis.
What should the project manager do?
A project manager is assigned to a new project. Many of the project deliverables need to be outsourced.
What should the project manager use to document the project deliverables?
At the end of planning a new project, the project manager needs to schedule the
kick-off meeting but is having difficulty finding a common time slot when all necessary
stakeholders can be available onsite. How should the project manager proceed to
schedule the kick-off meeting?
A project manager is hired by a global company. The project manager is an agile specialist and is tasked with supporting the project team to reduce rework and dissatisfaction.
How should the project manager address these objectives?
A company is transitioning from a predictive to agile delivery of projects. Based on
the requirements, the project team estimates the budget and decides to use a fixed-price
contract with its vendor. However, during the execution of the project, the requirements
evolve and priorities start to change constantly, which puts the project and the estimate at completion (EAC) off by 40%.
What should the project manager do next?
Having managed a similar project while working with previous stakeholders, a
project team decided to use the same report format they used in the earlier project.
However, stakeholders new to the project are not fully comprehending the status of the
project based on the reports that are being circulated.
How should the project manager address this concern moving forward?
A project manager has recently been assigned to an agile project and discovers that a contractor for the project does not have any experience with agile. What should the project manager do?
A project manager recently joined the company. At the interview, the project manager demonstrated experience with agile delivery, and the project management office (PMO) manager asked for assistance in implementing agile.
What should the project manager do to initiate the adoption of agile within the company?
A company's leadership team has decided to invest in a new product using an agile approach The commercial and product teams have started the planning activity for this new venture Which three key factors does the project manager need in order to deliver this product? (Choose 3)
A project manager is meeting with the project sponsor regarding a new project.
The project manager tells the sponsor that, as part of the communications management
plan, a weekly email will be sent with the status of the project, so the sponsor can be
informed of the progress. The sponsor indicates that the email is not necessary because
they will ask for a status update whenever it is needed.
What should the project manager do next?
In an agile project, the project manager notices that one team member rarely reports blockers during daily check-ins. Additionally, the team member is too shy to participate in team activities and prefers to provide status updates individually to the project manager.
How should the project manager rectify this situation?
A company Is helping their client launch an Innovative product. During the sprint review, the product owner identifies that the product does not include key features that were previously prioritized as part of the product backlog.
What should the project manager do next?
A project manager for a building construction project is planning to go on vacation
midway through the project execution phase. What should the project manager do first to
ensure the team is empowered and deadlines are met?
A project manager is attending a progress meeting with a client The client requests a design change which might potentially add value to the project What action should the project manager take?
During the third iteration of a project, the main sponsor retired from the company, and a new sponsor was appointed. The new sponsor is not familiar with the agile approach for project delivery, which leads them to request more control over the project team.
What should the project manager do?
A project manager has been assigned to take over an existing software project. The project manager inherited a lean team comprised of key stakeholders, subject matter experts
(SMEs), and senior developers. While reviewing the project status with the team, the project manager observes that the team seems to lack direction and enthusiasm.
What should the new project manager do?
A project manager receives feedback from the customer's leadership team regarding their annoyance about the frequency of email updates. What should the project manager have done first to prevent this?
A project in aerospace design has run into a substantial technical issue, and the project team is uncertain on how to proceed. With whom should the project manager call a meeting to discuss the issue?
A project manager has noticed that the performance of a new team member has increased dramatically over the past few months The project manager has been measuring this team member's performance through the cost performance index (CPl) and schedule performance index (SPl) of work packages. The project manager has also assigned new. unrelated work packages to this team member The project manager wants to formally record the team member's success in the project documentation
What should the project manager do?
A year after implementing a policy change to improve diversity and inclusion within two teams, there is increasing conflict within the company What should have been done to prevent this conflict?
During project execution, a project manager discovers that the budget at completion has shifted significantly and is higher than expected.
What should the project manager do?
Close to the end of a project, a customer claims that some deliverables have not
been met and starts initiating change requests. What should the project manager do next?
During a project status update by the project management office (PMO), the CEO is concerned that the status of all projects suddenly changed from green to red, without warning. Upper management is used to reading traditional reports related to progress and cost, and they want to continue viewing this information.
How should the PMO implement a better way to report the project's health?
An agile project is running its second of six iterations. One new team member who does not have agile experience has just joined the team. In the daily meetings, the project manager observes that the team is having problems meeting their goals.
What should the project manager do?
A project manager is responsible for providing a budget estimate for a long-term project that will be executed over several years. Which essential task should the project manager implement at this phase?
A project manager is managing a megaproject. The project stakeholders are from different geographical areas and have diverse cultural and social backgrounds. The project manager wants to improve team productivity to realize more effective and efficient results.
Which action should the project manager take?
During a project review meeting, the project sponsor is worried that the protect may not be delivering results as planned Based on that the project manager is evaluating the project status. What information should the project manager use as an indicator that the project is actually delivering value?
During the execution phase, the project manager discovered that the deliverables
are not meeting the quality specifications requested by the main stakeholder. This has
caused the schedule performance index (SPI) to deteriorate from 0.98 to 0.72 and the cost
performance index (CPI) from 1.5 to 1.1.
What action should the project manager take to mitigate the issue of the deliverables being
rejected during the next iteration?
A company that is introducing a new product into the market by the end of the year requires a storage and distribution facility to be built. During the monthly stakeholder meeting, it is discovered that the location for implementation is a government-owned area
What should the project manager do first?
At the daily project meeting, team members are complaining about receiving emails from their functional managers to support other nonproject-related tasks. This is having a negative impact on the team's productivity.
What should the project manager do next?
A project manager is working with an agile team. A key stakeholder who does not
join the sprint planning session is very unhappy, as the delivery date for the final product has
been pushed back three times. What should the project manager do?
A specialized team member has just received news that they must leave the office for several weeks They have approximately two workdays until they will leave and then they will become unavailable through any communication channels. There is a key deadline approaching
What should the agile project manager do?
A project manager was just assigned to a project as the leader of an experienced agile team. How should the project manager influence the team to accomplish the project objectives?
The following table shows the business value created and the development effort required to implement various features in a product
Which feature should the team prioritize first? Enter the feature name in the box below
A project manager is appointed for the deployment of a new solution The solution will be integrated into the environment by a third-party vendor This vendor just announced a delay in delivering a key component, which will impact the project schedule.
What should the project manager do?
The city has decided to build a new tram station The project will include various approaches The construction and infrastructure work will be accomplished using a predictive life cycle while software will be developed using an iterative life cycle Some neighbors are resisting the project have been asking the mayor to stop the project, and are threatening legal action
What two actions should the project manager take'? (Choose two)
A key project stakeholder showed interest in the beginning of a complex agile project but has become less involved as the sprint has progressed due to additional responsibilities A few sprints later, the key stakeholder rejected a feature deliverable The team is reworking the rejected deliverable for the next sprint
What should the project manager have done to avoid this situation?
A project manager has been moved to a new division and is in charge of an existing project in an unfamiliar domain When attempting to gain an understanding of the risks for this agile project what is the primary tool the project manager should employ?
The project manager has observed that two team members have been arguing with each other openly at meetings To push their ideas through, each team member individually spoke with the sponsor directly and made decisions without informing the project manager or other team members
What two actions should project manager take? (Choose two)
A few months into a project, several schedule issues have emerged Drag the schedule problems on the left to the specific tools on the right that if implemented during schedule development could have prevented the issues.
A marketing team is developing ideas in order to revamp an existing product The marketing executive reaches out to the project manager to make sure that necessary measures are in place for a successful launch
On what should the project manager focus?
A team is currently working on a mobile app solution. During sprint execution, one of the developers requires clarification about the acceptance criteria for a particular task
What should the project manager do to obtain the information required by the developer?
An agile team has been struggling to keep up with the planned pace, which is frequently resulting in sprint failures What should the project manager do to help avoid this situation in the future?
A company's project management office (PMO) has been trying to implement an adaptive approach in the project management framework and a project manager has been asked to use adaptive tools in their next project This is not the first time the request has been made and the previous project failed when adaptive tools were implemented
What should the project manager do?
A project manager presented the project schedule to the mam stakeholders They have requested that the project be completed two months earlier than the scheduled date
What should the project manager do?
A company is working on a project and is using a hybrid approach to streamline a customer service process. At the end of the second iteration, a business analyst joins the team to learn about the financial and scheduling aspects of project management.
What should the project manager do to support the business analyst?
During the execution of a project the project manager notices that only one team member has one of the technical skills needed to build the product The project manager is afraid this might have a future impact on the quality and schedule because most of the upcoming activities will require at least three people with this specific skill.
What two actions should the project manager take to prevent the team from being unqualified? (Choose two)
A project manager is starting a project using a hybrid approach and notices some team members only have knowledge of predictive approaches What does the project manager need to do first in order to have good project performance?
A project manager is responsible for building a bridge The high-level elements of the project are handled using a predictive approach The software responsible for retracting the bridge has been developed based on agile principles During software development, the workflow is often interrupted by various delays or impediments due to lack of information
How should the project manager handle this situation?
A technical manager newly appointed by the client, visits the project site to verify the project deliverables The technical manager feels that the project manager has not been providing enough information
What should the project manager do first to resolve this situation?
Drag the characteristics of the stage on the left to the correct Tuckman Ladder stage on the right
To estimate the costs of a new project that is similar to a project that was implemented last year, the project manager meets with a group of experts from the previous project The group uses a three-point estimating technique The project manager submits the estimated budget to the project sponsor for approval The project sponsor, who is new to the company, is concerned because the budget exceeded their expectations
What should the project manager do?
During the course of a project, the team develops negative group behaviors and becomes unmotivated and unproductive. What should the project manager do to improve the project team's performance?
A key project stakeholder who was a big supporter and motivator for the project team is leaving the organization The project team is experiencing low morale and poor teamwork
What should the project manager do to improve morale?
A project manager has just finished initiating a project. While planning the project manager notes that several essential team members do not have the required skills for key tasks later in the project.
What should the project manager do first?
In a time-critical construction project, a misunderstanding occurred between the supervisor and the technician The misunderstanding turned into a major conflict and the technician has complained to the project manager that they cannot continue to work under the supervisor any longer. The supervisor cites the technicians poor performance as the reason for the conflict
How should the project manager resolve the problem?
During an inspection, the production phase was stopped because the inspector claimed that regulatory labels were missing. What should the project manager do?
Which three of the following scenarios are impediments to which a scrum master should pay attention? (Choose three)
A large multi-year project requires highly skilled staff for successful deployment The management team and the project sponsor have analyzed the resource requirements and agreed to have permanent staff hired for the project to avoid potential budget overrun However there is a risk of staff turnover during the course of the project, which may have an impact on the delivery
Which two actions should the project manager take to mitigate this risk? (Choose two)
The customer's project manager changes during the final stage of a project How can the project manager avoid a project closure delay’
A project manager has been managing a highly complex project. The project manager has ensured that all of the required tasks have been completed. During a recent external audit. The project manager was informed of a heavy penalty being levied on the project for the latest module that was implemented
What should the project manager have done to ensure that there were no liabilities arising from the recent implementation?
An agile project manager would like to convert the requirements document into epics, capabilities, features and stories In how many iterations should the project manager estimate the story duration?
A new project manager is assigned to a project midway through its implementation During the first risk review meeting, the project manager notices that the version of the risk register used by the project team members is different from the one the project manager is using
What should the project manager have done to avoid this issue?
A new team member is added to a self-organizing team. The new team member is reluctant to speak and take part in team discussions or decisions.
Which two actions should the team take to engage this new team member? (Choose two)
A project manager is leading a project which shows a trend to exceed the cost baseline What should the project manager do first to manage the budget?
During the design phase, a project manager realizes that the project will benefit from using adaptive tools The effectiveness of this approach has been proven in past projects inside the organization
What should the project manager do first?
The project manager started a new project and must ensure that the team members and stakeholders are adequately trained. After an interview with the team, the project manager discovers that all resources have experience in different agile methodologies
What should the project manager do?
The project sponsor of a major initiative is consistently changing the prioritization of modular work packages The team is used to three week sprints and is becoming increasingly frustrated with the daily changes in scope>
What should the project manager do?
A project manager has been assigned to an education project with the objective of training a workforce in application development One of the deliverables is to provide internships to the best students in the customer's active projects However the customer does not have enough projects in progress right now The project manager decides to create several internal projects in order to ensure the internships
Which three actions should the project manager take to fulfill this scenario without adding costs for the customer? (Choose three)
The project sponsor recently requested that a vendor begins working toward adopting a hybrid approach. In response, the vendor hired a project manager experienced in agile for the project.
What does that project manager need to do to make the team work in a collaborative way?
In a software development project, the product owner and development team agree on a sprint backlog The highest priority in the backlog is to build a payment module The team worked on the module during the first half of the sprint, but now two developers want to spend the rest of the sprint focusing on refactoring another feature that might create issues in the future.
What should the project manager do?
An integrated project involves the interaction of both hardware and software and the sponsor has approved the schedule management plan The project team evaluated the product's feasibility of functionality and accelerated testing What should the project manager do as a servant leader?
A company just started managing a project using an agile approach Due to this change the general manager is worried about the scope definition process for upcoming projects
What should the project manager do to ensure the project scope is completely defined?
Some members of a project team are frustrated by a new team member who previously worked in a Scrum setting This new team member approaches members of the project team on a daily basis in what appears to be an attempt to engage in individual standup meetings
What should the project manager do?
An external project manager is managing the construction of new corporate offices for a large company The project management plan states that it is necessary to contract a highly trained external resource to revise and validate an important project component The client has rejected hiring the external resource because of the high cost even though it is within the project budget.
What should the project manager do to resolve this issue?
During a daily standup meeting, a roadblock was raised that is preventing one of the team members from proceeding with work The project manager figures out that it is due to a technical issue.
What should the project manager do to prioritize this critical impediment?
As part of the strategic plan, a company decides to implement a new software platform to manage a centralized document repository. Some requirements are clear and some need more detail.
What should the project manager do first to decide how to manage this project?
The programming activities of a project were planned to last 35 days per module but the programming of the first module has taken 45 days What should the project manager do?
The project team finds that the latest delivery from a vendor is missing a critical component, which will likely delay the project in split of corrective measures. What should the project manager do to communicate this message?
The tables show the requirements for an agile project with the anticipated return on investment (ROI) and identified project risks, along with the analysis details .
What should be the priority order in the product backlog?
A company has been following a predictive approach and always waits for the preceding phase to be completed before evaluating the quality of their products A new project manager with experience in hybrid approaches has been assigned to help increase the efficiency of the company's quality management process.
What should the new project manager do to address the process improvements?
In a multinational multi location project with virtual teams a project manager has established a project baseline The project manager discovers that multiple risk elements have appeared. The project manager did not foresee these risks during the planning stage of the project.
What should the project manager calculate to address this critical budgetary situation? (Choose two)
During the last sprint review, the mam stakeholder complained that the product was missing many features they had been expecting The project team argued that every increment met the acceptance criteria and was approved by the mam stakeholder The cost performance index (CPI) of the project is 1 15 and the schedule performance index (SPI) is 1.43
What should the project manager do?
A company that is heavily focused on delivering projects using predictive approaches on-boards a new project manager who uses hybrid approaches The scope of the project contains a number of unclear requirements.
How should the project manager plan the delivery of the project?
A project manager is assigned to lead a newly formed agile team. The functional manager has assigned tasks to team members, but the team members do not feel empowered.
How can the project manager promote empowerment and accountability among the team?
A key stakeholder for a construction project has been spending a lot of time at the site and interrupting the team's efforts What should the project manager do in this situation?
The project manager is reviewing the program risks and issues with key stakeholders One of the stakeholders wants to understand when the risk may potentially become an issue. What artifact should the project manager share with the stakeholder?
During the daily meetings with the team the project manager notices that a new team member is not making the expected progress on an assigned task What should the project manager do?
A project team is experiencing delays in completing a task that turned out to be more complex than initially estimated. This is a critical task that could impact current iteration goals
What two options will help the team initially address this obstacle? (Choose two)
The customer is reviewing the new reporting system and informs the project manager that one of the components in the printing module is not complete The project manager reviews the work breakdown structure (WBS) and confirms that the component Is included.
What does the project manager need to do first?
A company is changing their current business model The change requires implementing a complex project using multiple agile teams.
What three options should the project manager have the testing team adopt as testing mechanisms? (Choose three)
An agile team is geographically separated across multiple continents, and the project manager of identifying the tools to manage the communication among the virtual teams Drag the appropriate tool on the left to each project task on the right
A company wants to increase the commercial value of one of its products in a highly competitive market In order to do this, the company commissions a project to create a prototype The team constructs the prototype incrementally Which action should the project manager take as a priority?
During daily calls team members share task progress One team member does not usually communicate many details and has critical tasks to be completed All team members are located in different countries and critical work is about to start Which two options will help the project manager in this situation? (Choose two)
A new team member has joined an agile project, replacing a team member who recently left The project team needs the new team member to speed up their ability to contribute effectively to the project
What should the project manager do to help in this situation?
A team is working on implementing a communications system when the client says that they are considering closing the project. The project manager schedules an urgent meeting with the client to understand why the project is at risk Which two tools or techniques can the project manager use to influence the client’s decision to keep the project active? (Choose two)
A project sponsor commonly asks the project manager to skip project retrospectives due to time constraints However the project manager persists in running this critical ceremony by reducing the time for preparation and for discussion
What are two issues that these actions by the project manager could cause? (Choose two)
For the purposes of quality assurance a quality audit was conducted on the processes being used in the project execution plan. One of the nonconformance issues raised by the auditor was that attendance lists for the project risk review meetings were not available
Why is an attendance list important?
During the implementation stage of a project. a newly appointed team leader approaches the project manager to verify the team's tasks and schedule. The work did not go as planned due to the team leader's lack of management experience. This could cause delays for the project.
What should the project manager do?
The project manager is having difficulty obtaining approval of the project requirements because there is disagreement among the project stakeholders This issue is putting the project schedule at risk
What should the project manager do first to facilitate the approval of project requirements'?
During the third iteration, the team encounters a major delay that has not had significant improvements over the last few weeks What should the project manager do?
A senior business stakeholder with many years of experience is pressuring an agile team to deliver most of the promised functionality to the customer 18 months in the future as opposed to multiple, incremental deliveries over the course of the 18 months What should the project lead do next?
During the closing process, the project manager learns that one deliverable is not meeting customer expectations How should the project manager proceed?
During the course of the project several obstacles are identified that are preventing the project from moving forward. What should the project manager do to remove the obstacles?
During an iteration of a project, a planned activity becomes more complex. The work should be delivered in the shortest time possible
What approach should be used in this situation?
A project manager is managing a project which has a very complex and long execution period Although the project is mostly predictive, the team was able to break the design and execution into smaller packages using a hybrid framework The business wants to keep track of the value delivered by this framework application but there is no defined set of measurable items for the framework.
What should the project manager do first?
According to a new product development process, the marketing department will begin adding business and user requirements directly into agile project documents. Drag the product information on the left to the correct documents on the right
Development team members are located in three different time zones It is difficult to find a suitable time to hold the daily standup for all team members
What should the project manager do?
The project team follows a hybrid framework for its delivery. During the execution of a project, the team learns of a new compliance requirement that has to be delivered before any other requirements
How should the project manager address this situation?
A multinational company has a plan to expand their business into a new country where they currently have no presence A project manager is assigned to initiate this project
After reviewing the business case, what should be considered first when developing an appropriate implementation strategy?
A project manager has been appointed to a multimillion-dollar project The project is considered to be high risk since no similar projects have been undertaken before and there is no historical data Some external stakeholders are reluctant to provide support
What approach should the project manager take?
A project manager is assigned to a project within a program. The high-level requirements of the project are known, but the priorities of some of the requirements are uncertain as they are interdependent on some other pipeline projects within the program.
How should the project manager prepare for the next steps of the project?
A junior staff member was recently assigned to the team. The new team member tells the project manager that they are confused because they are not familiar with what is expected of them on the project
What should the project manager do to assist the new team member?
A project manager meets with external stakeholders to explain the objectives and outline expectations for a new project. A key stakeholder appears to support the project, with the condition that other unrelated projects will receive financial support Due to cultural sensitivities the project manager is reluctant to be direct with the key stakeholder on this matter The project cannot proceed without the support of this stakeholder.
What should the project manager do?
A project manager is leading an in-house company project in its very early stages This current project is similar to another project that ended a year ago
What should the project manager do to analyze the involved stakeholders?
An agile project is running its fifth iteration out of eight After the last iteration planning the team was informed that there is a new competitor in the market and it is necessary to move faster to ensure market share is not missed What should the project manager do?
During initiation of a new product improvement project, a project manager finds historical data showing that a similar project resulted in customers complaining of an even worse user experience compared to the previous product version
How can the project manager prevent this outcome in the new project?
As a project is reaching completion, the project sponsor tells the project manager to
immediately close the project and to move on to another project. Which critical task should the
project manager complete before closing the project?
An engineer working on a project team has tasks that require an additional skill that the engineer does not have a designer on the team is experienced with this skill from previous jobs and is willing to teach this skill even though it is not part of the current work
What should the project manager do?
A project leader is assigned to a new project and is asked to assemble an effective
five-member agile team. If the project leader has no restrictions, which team should they
choose?
Due to a recent company merger, a project manager from company B has been
assigned to a team that is comprised of team members from company A. At the start of the
project, conflicts arise due to a lack of clarity on processes and the project manager's
relationship with company B.
What should the project manager do to resolve this conflict?
During a documentation audit of an international company it was identified that the last version of the protect schedule was from one month ago even though the project manager kr. it was recently updated How should the project manager have handled documentation for the project?
A project team has transitioned to full-time remote working. The project manager
started noticing that some team members have not been completing their assigned tasks by
the planned dates despite reminders during weekly team meetings. This has the potential for
delaying the project delivery.
How should the project manager resolve this situation?
A project has been running successfully for 2 months. At a regular project meeting,
the team raises several potential obstacles to future progress. The obstacles include vendor
delivery performance, technical performance of a subsystem, and conflict with another division of the organization.
What should the project manager do next?
A project manager primarily works on implementation projects Depending on the deliverable, the project manager is able to estimate the time line based on previous projects. The project manager now receives a project that is different from the previous implementation projects.
What should the project manager do next?
Ai the start of a project, the sponsor declares that demonstrating benefits from the product will be extremely important. The project sponsor calls a meeting with the project manager and the project leadership team to discuss the best approach because the project has a high degree of uncertainty and many changes are expected.
What should the project manager propose?
On a recently completed prefect a project manager noticed that some of the subcontractors approached the client directly with questions. These subcontractors had a previous direct reporting relationship with the client. The project manager is now in the initial stage of a new project with the same subcontractors and client.
How should the project manager set up communications?
A customer calls the project manager to express concern about a project team
member who has been making changes within the live environment without approval. The
team member mentioned that the customer called and asked them to make the changes.
What should the project manager do next?
A new project manager is managing a hybrid project. The project manager wants to be
a servant leader to support the team by removing impediments but is not receiving feedback
from the team about the issues and risks they are facing.
What should the project manager do?
A project manager has been assigned to a project that is in progress. The project
manager is looking for information regarding why the project is being completed.
What should the project manager do first?
There is a problem with a project because some features are not in compliance with
regulations. Some stakeholders do not believe compliance is a priority, while others disagree.
What should the project manager do?
During project execution a project team member resigned and a new junior member joined the team To smooth the transition the project manager assigned a senior project team member to transfer knowledge and support the junior team member The project manager subsequently received feedback from the senior team member saying that the junior member submitted a poor-quality deliverable and should be removed from the team However the project manager checked that deliverable and found it met quality requirements
Which technique should the project manager use to resolve this issue?
A project manager resigned from a recently approved project. A new project manager has been assigned to the project and needs to determine the delegated authority. What should the new project manager do next?
A key import supply has suffered a delay of 6 months. The delay affects a functionality that is needed to complete the project on time. The project manager learns from the project te«... that another team is working on a product that could work as a solution, but it is still a prototype
What should the project manager do to accelerate this solution?
A protect manager is managing a project that will handle sensitive data for millions of users The sponsor mentioned that, lo their knowledge, the project does not seem to have any compliance requirements in their country.
What should the project manager do in this situation?
A project manager has been assigned to a new project. There is one team member
who never says anything during meetings. After meetings, however, the team member sends
detailed emails with very good suggestions that help with project execution.
How should the project manager guide the team members?
A project manager for an iterative project received feedback from an on-site team member that the virtual team was not meeting the deliverables on time. The project manager gathered details on what the status report should contain m order to track deliverables
What is the remedial action the project manager should take?
During a meeting with a customer, it was determined that participants of the meeting
had different draft versions of an important design document. What should the project
manager do first to ensure that this does not happen again?
Vendor A submitted a bid for US$500,000. There is a 65% probability that the
vendor will deliver behind schedule with a cost overrun of US$ 100,000. The vendor will come
in ahead of schedule for a savings of US$50,000.
What should the project manager determine as the value of the vendor's bid?
A new sales software development project is underway The customer is still finalizing the requirements for the system when a new CEO is introduced. The new CEO is expected to make changes to the organization, which most likely will impact development. However, the most important criterion for the project is that the software must provide correct sales results. No intermediate results are required.
Which project approach should the project manager take?
A project, which has its execution phase planned m an iterative way has the following metrics for the first three iterations
One of the requirements for the project states that m order to get payment authorized fcx the project neither the SPI nor the CPl can be less than 0 95 What should the project manager do in iteration 4 to ensure the project is in compliance with the requirement?
A project manager is leading a progress review meeting when some stakeholders who are new to the project express concerns about not having access to previously shared deliverables. What should the project manager do?
A project manager has been working with the same group of stakeholders for 3 years using a predictive approach. The stakeholders have invested in many projects and are familiar with the approach Recently the organization has strongly encouraged all project managers to adopt an agile approach. This was announced 2 weeks before the project manager planned to kick off a large complex project with the same group of stakeholders.
What should the project manager do?
A project manager has experience working with a specific provider that has been
requested for an upcoming project. This provider often fails to meet deliverable dates; however, it is the only company with the specific experience required for the project.
What should the project manager do during the planning phase?
A project team has been formed and the tasks have been assigned to each team member All team members have agreed to follow a hybrid protect approach. What should the project manager do to ensure the team performs as an organized unit?
An agile project is 25% complete when the product owner changes The new product owner does not show interest in the project s success, and one of the sprints 901 delayed as the deliverable was not approved on time
What should the project manager have done to avoid this delay?
A company has decided to investigate the feasibility of a new product. The project manager is in charge of validating the customer requirements. What should the project manager do to gam customer feedback?
During a network upgrade for a company, the client informs the project manager that a government representative notified the client about a separate project that will affect the network upgrade. Any change in the upgrade will impact the project's cost and schedule.
What should the project manager do first?
An agile leader is working on a complex project that is entering the final phase where solutions from different vendors are being integrated. This is the most critical delivery stage for the project
How should the agile leader ensure successful delivery?
A project sponsor has requested a trend analysis of all risks that the project has
monitored over the past 12 months. What should the agile project manager do?
An agile project manager has learn members from different continents on the project team. During the dairy scrum meetings the project manager notices that there are gaps in understanding about the project goals and objectives
What should the project manager do?
A team is the first team m the company to use agile methods for a traditional project. The team's manager is concerned that the risks are not being managed. What should the team do to assess and manage risks regularly?
A sponsor and project manager found out that a vendor in a different time zone has delayed the delivery of its products and needs close supervision until the project gets back on track. The only option is to relocate three key members of the project team to spend 6 months abroad
What should the project manager do next?
A project manager is assigned to an important company project. While reviewing the lessons learned from a similar, previous project, the project manager finds that the biggest challenges were related to learn motivation.
What should the project manager do to avoid these challenges?
Organizational downsizing has resulted in the key subject matter expert (SME) resource leaving a multiyear project. What should the project manager do?
An issue reoccurs six months after a project's go-live date despite being resolved
during the project life cycle. What should the project manager have done in the previous
phase to avoid this issue?
During the early phases of a project, mitigation actions were not executed in a
timely manner; therefore, the project schedule was impacted. Several project stakeholders are
now frustrated with the delays.
What should the project manager have done to manage the issue?
An organization is producing a product using a hybrid approach with several phases. Some of the phases are planned to be executed in predictive and some in agile. During the agile phase, the project manager notices that the team members sometimes unknowingly work on the same task.
What should the project manager do?
A complex, high-value agile project includes sprint demonstrations with the customer
every four weeks. Executive management is concerned about the project's progress and
wants more frequent updates on the project status.
What should the project manager do?
After 1 year Into the life cycle of an ongoing residential project, an announcement was received from the municipality regarding a new regulation that will greatly impact the project's schedule and budget. What should the project manager do next?
A business improvement opportunity to reduce energy usage has been identified.
The project manager has assembled a team that includes site engineers to deliver this project.
However, due to production imperatives, the site engineers may not be fully focused on the
project.
How should the project manager manage the team?
A project manager learns from a marketing analyst that a competitor just published a press release announcing a product launch using a specific innovation The project manager is concerned because the company is initiating a project involving the same innovation A key goal of the new project is that the product will be the first to market won the innovation
What should the project manager do next?
A project requires testing of the final product to be done at another department's
testing facility, which is known for having low availability. This situation could potentially
impact the project schedule.
What should the project manager do next?
While working on a poorly defined internal project, a project manager receives
multiple change requests from senior management. What should the project manager do first?
A project manager is leading a project at a contracting company, and the project
team just completed an iteration. The product passed inspection, but an additional feature was added to the product. The customer notices the additional feature and thinks it will introduce new risks to the product.
What should the project manager do to avoid this situation in the future?
A company has always acquired very specialized services from local companies for
its projects. During the planning stage for a regulatory project, the project manager is informed
that local vendors would not be able to operate due to an unexpected major event. There is an
option to hire the same services from companies in other countries.
What should the project manager do in this situation?
A protect team has completed many iterations without proper sizing of the stories In some iterations the team sized some stories and completed them ahead of time In other iterations the team sized the stones but was unable to complete the planned activities
What should the team do differently during planning for the next iteration"?
A project manager is working on a highly complex project. During the execution of
the project, the local government changed certain environmental regulations, which could
potentially delay the project.
What immediate action should the project manager take?
A project manager is working on a project that has strict deadlines and budget restrictions. The project manager realizes that in order to win the bid the company submitted a significantly tower bid than their local competitors leaving a thin profit margin. The client is constantly submitting change requests and. unfortunately, these change requests are stretching both the schedule and the budget
What should the project manager do?
A project manager is working on a project with multiple workstreams. One of the
workstreams missed its deadline multiple times.
Who should the project manager speak to about this situation to ensure it does not happen
again?
The marketing team is moving from predictive to hybrid approaches for their projects. The marketing director is not familiar with hybrid approaches and does not support the new direction. What should the project manager do?
A project manager is leading the first agile project for the organization. During the
kick-off meeting, the project manager notices that the team does not have the same
understanding about agile approaches. The project manager is concerned about the impact of that confusion.
What should the project manager do to address this situation?
A project manager Is working on the initial phases of a highly technical project that employs the "first of its kind" technology. Many of the key project stakeholders are unaware of the project objectives and their participation levels are poor. At every meeting, there are a lot of objections and queries raised that are taking the discussions to a different level, and a great deal of time is wasted
What should the project manager do?
Eight people have been working on a project for an extended period of time. The
scope has changed significantly and the product owner has been replaced multiple times. The
team members are feeling disassociated from the project.
What should the project manager do to ensure team alignment with the goals?
A team is given an agile project to build a conceptual product for a new customer.
While planning, the project manager is trying to determine the best way to show value to the
customer, as the technical requirements are not very detailed.
What should the project manager do to help the client understand the value delivered during
project execution?
A project is about to close and the project manager is p Set up a meeting to perform a root cause analy reparing a draft of the project closure report. The project sponsor has approached the project manager to stay on longer to ensure the benefits in the charter are tracked as completed However, some of the benefits will not be realized until 1year after project implementation.
What should the project manager do?
A project manager finds out that the required project status reports have not been
filled out by most team members. These status reports are urgently needed to compile a
comprehensive status report for the project sponsor.
What should the project manager do to address this situation?
A project sponsor asks the project manager to explore a hybrid approach for a new
project. The product manager for this project has already prepared a detailed specification for the product.
What should the project manager do to proceed with the project management plan?
A project selection committee is shortlisting projects for the coming year. Which selection criteria should the project manager recommend?
A contract has fust been awarded for an automation project that was supported by the local community. The project manager was warned by the elected officials that the project cannot proceed.
Why did this action occur?
A team Is experiencing difficulties and has decided to use a spike. Please click on the portion of the burndown chart that corresponds to the spike.
A project manager has been assigned with initiating a large project to deliver
complex equipment. Part of the project will be the result of a long research process, but once
this is completed, the other part of the project must be incrementally delivered to the
customer.
Which approach should the project manager choose for this project?
A company's board of directors announced that a major layoff will occur at the end of the month. When evaluating the impact the protect manager found that 25°© of the project team members are part of the layoff
What should the project manager do first?
A project manager is working with an agile team to enhance a product. Due to a
tight deadline, the team is trying to crash the schedule by engaging multiple resources to work
on the project simultaneously. However, the technical environment is configured to allow only
one resource to work on a feature at a time. The team plans to upgrade the technical
environment but is unable to agree on a way forward.
What should the project manager do first?
A project team delivered a critical deliverable to the customer. The customer
complained that the maintenance manual was not included.
What should the project manager do next?
A project manager is executing a project where an external vendor will provide some deliverables Alter awarding the contract to the vendor the project manager is informed that the vendor is running behind schedule on a separate project Finding another vendor will exceed the budget
What should the project manager update first?
The start of a 12-month project has been delayed by 2 months The project has a fixed budget, deadline and product specifications. What should the project manager do next?
During project execution of a new IT solution, the testing of one feature was unsuccessful. The go-live milestone is now impacted due to this delay. Extensive analyses were performed, and there is no way to resolve the defects before the go-live date.
What should the project manager do next?
A project manager is leading an integration project for a retail company. The project
demands a lot of time from the stakeholders to make important business decisions. The
project is critical and must be completed on time and within budget.
What should the project manager do to ensure that key stakeholders are available for this
project?
A project manager is asked to implement a hybrid approach that will replace a predictive approach on an upcoming project How should the project manager adjust their responsibilities accordingly?
During the project planning phase, a project manager called a meeting to discuss the
product backlog with multiple stakeholders who represent the end users in various capacities.
Only one executive manager attended the meeting.
What should the project manager do?
A project is on its sixth iteration out of seven. Select the two points where the team is
performing better than expected. (Choose two.)
A project manager is instructed by the project sponsor to draft the project charter. The project sponsor asks the project manager to involve a particular stakeholder m order to provide necessary resources However, the stakeholder is refusing to get involved because the stakeholder thinks mat there is no benefit m using the project deliverable
What should the project manager do to resolve this?
A project has recently Kicked off. The project manager observes that thete are different expectations among the project team members. These growing misunderstandings are affecting team productivity.
Which document should the project managefve?
A project manager has been assigned lo an important agile project During protect execution, a vendor was approved to produce the project deliverables. What should the project manager do to ensure project continuity between the vendor and the team?
A project manager is managing the development of a dental wire bending machine. The machine is compatible with the three most popular dental wires in the market which covers 90°.© of the market The prototype is now under testing for certification. The manufacturer of one of the three wires announced they will be producing a different wire mat will be incompatible with the machine. This will result in a 25% loss of market coverage from the initially predicted 90% coverage
What should the project manager do?
A project manager is working on a cost-reimbursable contract from the client's side. During project execution the project manager notices a major deliverable is missing. The project manager raises this with the seller but the seller advises the project manager that the subject deliverable is not part of the contract. The project manager remembers negotiating and agreeing to this deliverable during the tender process but cannot find it in the contract
What should the project manager do?
A project stakeholder has expressed concern that the established success criteria for
the project are not being met. What should the project manager do next?
A project manager realizes that the team members are new to the hybrid approach and do not value standup meetings. Team members often arrive late. Digress into solutioning. or skip the meetings altogether.
How should the project manager improve this situation with the project team?
In the planning phase, a project manager receives identified risks from the sponsors
and subject matter experts (SMEs) and wants to develop a risk response strategy for them.
What should the project manager do first?
During the setup of an agile project, the product owner expressed clear interest in having features released during product development over having the product completed in one year. What should the project manager do?
During a project kick-off meeting the project manager tells team members that they can attend a weekly progress meeting either from home or the office. Which intangible stakeholder engagement quality is the project manager embracing to manage relationships?
A team is delivering features to a customer at every iteration. After completing each iteration, the customer is invited for a review. However, the customer is frequently not
available and the review is often delayed, which results in increased rework for the team.
What should the project manager do?
A project is currently in the execution phase. Because of the complexity of the project and the large number of regulatory requirements involved, the project manager decides to hold a management review with senior executives to ensure the successful implementation of project deliverables.
What should the project manager review during the management review to ensure the meeting is effective?
A project manager is working with team members and customers who are operating in multiple countries. The team is working on implementing a new technology that includes ambiguities, uncertainties, and unknowns, both in terms of technology and of the end-user expectations for this solution.
What should the project manager do to keep the stakeholders engaged?
A town wants to build a community center and has appointed a project manager. A site was found, and all of the necessary approvals and governance were completed. When the project kick-off was held, it was discovered that a local farmers' group was not consulted, and they use the site for a monthly market.
What should the project manager do to move forward with the project?
A project team is preparing a report for the stakeholders. The team gathers and collates a large amount of data to be included in the status report.
What should the project manager do next?
A project manager is leading a software development project that will assist in maintenance management for a power plant. The project manager is analyzing project performance data and trying to forecast if the project will have any slippage in the future.
What should the protect manager do?
A critical project milestone was missed because one of the team members did not complete their tasks on time. This resulted in a heated discussion during a demonstration for the end users.
What should the project manager do next?
A customer initiated a minor scope change and expects this to be completed without delays or additional costs. The project manager believes that they have adequate
authorization to make the decision themselves but is not quite sure.
What should the project manager do next?
A project manager is newly appointed to lead a project team that will be working remotely. The project manager decided to use a set of tools that
worked well for previous projects. However, a few team members are not happy with this plan.
What should the project manager have done to avoid this?
Some of the more experienced members of a project team have complained about the project manager. The senior project team members feel that the project manager is micromanaging them and preventing them from completing their work.
What should the project manager do when made aware of these issues?
An internal virtual team is meeting daily to review iteration progress, as well as to conduct other technical and followup calls with key stakeholders. The team seems to be disengaged.
How should the project manager approach this situation?
A team member has experienced personal conflicts on past projects, making them nervous about working on the current project. The project
manager knows this team member could add value to the project.
What should the project manager do to get the most value from this team member?
In a product development project, the project manager is constantly receiving complaints from stakeholders about functionalities being delivered, but not required by the business departments. The project sponsor wants to know if the project resources are being used effectively.
What should the project manager have done to avoid delivering work that is not adding value to the business?
An updated schedule for work delivered by a subcontractor is a condition for a milestone payment. The subcontractor completed the work but does not have a schedule, claiming that work was already agreed upon with the client.
What should the project manager do?
A project manager schedules virtual daily standup meetings for a project, but half of the team members regularly join late or miss the meeting all together. What should the project manager do?
During the execution phase of a project, a new department has been created in the company. The manager of this department has requested to
be involved in the regular project communications and reporting cycles.
What should the project manager do?
A project manager is managing an agile project for the first time. Early on, the project manager discovers the team is struggling to agree on the scope of a feature during a sprint.
How should the project manager help the team resolve the issue?
An agile project for a database migration impacts nearly all business units of the corporation. Every effort has been made to complete the migration before the end-of-support date for the database platform. A new impediment now implies the need to continue use of the old platform another year at a higher support price.
What should the product owner do about this situation?
A project has been reporting a declining schedule performance index (SPI) for the past four reviews. No corrective action is under development, and the project team does not seem concerned.
What should the project manager do first to address the SPI trend?
A self-organizing team for a critical project is consistently delivering value according to their commitments. During a retrospective, the project manager observed that most of
the team members were stressed due to over commitments.
What should the project manager do?
A project stakeholder complained that they did not receive an important delivery that was stated in the schedule. The team member responsible for this deliverable explained that they sent an email to the stakeholder, advising them that the deliverable would not be delivered on time.
What should the project manager have done to avoid this situation?
A business transformation project has a four-phase delivery plan. The project team has successfully delivered one phase of the project.
To further enhance team performance and empower team members, which two actions should the project manager take? (Choose two)
A project manager was replaced in the early phases of a new project. The new project manager discovers that the business team is not supporting the project. After
discussing these concerns with the team, it is determined that the project does not have the full support of senior management.
What should the new project manager do next?
A project manager is using an agile approach. During the sprint planning meeting, the product owner flagged a backlog item as high business value and easy to implement. However, the other team members identified a high dependency between this item and another item that is flagged as low business value and high complexity.
What should the project manager do to support the backlog prioritization?
At the end of a project's initiation phase, the budget was developed and sent to the approval board. During the approval meeting, one of the key stakeholders asked how the budget was developed for future uncertainties.
How should the project manager reply?
Knowledge sharing has been a key priority for a complex technological project with a large number of team members. During the project
execution phase, the project manager receives numerous complaints from all team members that they are overloaded with knowledge-sharing
emails, which contain useful information but are unmanageable due to the high volume.
What should the project manager do to solve this problem?
While a project manager is trying to build the first baseline for a project, a change request is being sent from one of the functional managers. What should the project manager do?
A project manager wants to assign a junior engineer to a new project. In past projects, the engineer showed initiative to take on complex tasks and solve problems in
innovative ways without any need for encouragement. However, the engineer declines the project manager's invitation to join the new project.
What is the most likely reason for the engineer's refusal to work on the project?
A project manager and project team are developing a strategic approach to engage the internal and external stakeholders. Which approach should be followed?
A project team has installed software for the client, passed the knowledge to operations, sent the final report, and celebrated. Then 1 week later,
the client sendsa list of requirements that have not been met. The client is requesting to fix the issues quickly and within the initial budget.
What should the project manager have done to prevent this from happening?
A project manager is assigned to a project where a vendor has been engaged to build a new system One week before user acceptance testing (UAT) is scheduled the vendor informs the project manager that they can only deliver half of the promised functions by the UAT start date.
What should the project manager do next?
A project manager who recently joined the company has been assigned to manage a software project for a major recurring customer. What should the project manager do to
enhance the budget estimations for the project?
A global program is being kicked off, and various distributed teams are involved in delivering the initiative. Besides planning and executing the scope for the initiative, team
interactions must be considered.
How should the project teams interact in their meetings?
A key stakeholder is refusing to participate in a crucial project stage and disagrees with the project team's approach. This situation is affecting the project team's morale.
What should the project manager do?
An organization is transitioning to agile delivery, and a new team has been assembled. A project is not going well because the variation of the team velocity is very high and every sprint delivers less than committed. A new project lead with a strong technical background has been assigned to the project.
What should the project lead do?
A customer is concerned about the time required to complete a project and is asking the project team to reduce the number of iterations required to complete the product. Which approach should the project manager take?
A project manager has recently been assigned to a new project. When the project manager first meets the project team, the team tells the project manager that all of the management plans and documents for the project are missing.
What should the project manager do?
A state-of-the-art product was delivered at the end of a project life cycle. However, the customer claims the product was not designed to specifications.
What should the project manager have done to avoid this issue?
A new file vault system vendor is being considered by a protect sponsor who has supported several projects over the previous year What should the project manager review to assist the sponsor on the decision?
A team is finishing the third release to present to the stakeholder as part of a demonstration. The company that subcontracts the developers has communicated that there is a cash flow problem and the company will not be able to provide the same resources for the next iterations.
What should the project manager do next?
A project manager is assigned to a new project. The project is for a new product that the company wants to launch as soon as possible to test market readiness. The project is part of a large business transformation, and the objective is to open delivery channels for the new product.
Which delivery approach should the project manager recommend?
A project manager is assigned to a time-bound internal project on quality improvement. During project execution, the project manager observes that a specific team member is being isolated
by other team members.
Which three actions should the project manager take? (Choose three)
A project manager is working on a software development project for an oil and gas client using an agile approach. The project manager is having difficulty preparing the schedule because the project has various unknowns.
Which scheduling method should the project manager use to develop the schedule?
A project manager is working as a servant leader for a pilot project to adopt agile practices. After three sprints, the team demos the product to the
main stakeholders, but receives negative feedback about the product's features. The team feels that all the features met the acceptance criteria
defined by the product owner and does not understand what went wrong.
How should the project manager mitigate the product rejection?
A project being constructed in a remote rural area is nearing the end of construction. The project manager would like to share the good news with stakeholders.
How should the project manager communicate with the local community?
A project manager is assigned to work on a complex and innovative project. The technology being used and developed is new and complicated, and most of the stakeholders are unfamiliar with it.
Which approach should the project manager use as a servant leader?
A project team is executing a megaproject, and several contract requirements have been identified. In the planning phase, the project team agreed that a contract would be
required 3 months prior to the project's finish date. During project execution, it was determined that the contract was required immediately.
What should project manager do?
A project manager is assigned to a global project with dispersed team members. Previously, when working with remote teams, the project manager observed that team members do not tend to produce quality work.
What should the project manager do to ensure the project is completed on time with quality?
During a project's execution phase, two team members are having conflicts with other team members within the team on technical and interpersonal levels. Which two actions should the project manager take first to address this conflict? (Choose two)
During project implementation, one team finds out that a key project deliverable was not budgeted. What should the project manager do first?
A project team Is trying to meet the milestone target dates in order to receive a bonus promised by the project sponsor. Unforeseen challenges and poor communication among the team members resulted in mistakes and delays. Tensions are high, and the sponsor is concerned.
What should the project manager do?
During the execution stage, the project manager discovered that one team member is not able to complete their work on time and is running later than expected. This delay may potentially impact a project milestone.
What should the project manager do first?
After meeting with stakeholders, a project manager working at a computer gaming company is creating a project management plan for the company's newest offering. The project manager learns that the company's main competitor is scheduled to release a similar offering leveraging the newest technology. The project manager fears that the competitor's offering is better in multiple ways compared to the project manager's project.
What should the project manager do?
In a global project, the main definitions were developed in country A, and the delivery of the project will be completed in phases in countries B, C, and D. Country B discovers that one of the legal requirements was not addressed.
What should the project manager have done to avoid this situation?
A project that is using an incremental approach has colocated team members and is using a kanban board to visualize the work in progress
(WIP). A key external stakeholder requests that all project activities be placed on hold until a status report is distributed.
What should the project manager have done to avoid this situation?
An agile project manager notices that one of the team members is developing extensive knowledge in a specific matter. Other team members are
likely to require this knowledge in the future.
What should the agile project manager do?
A typically high-performing team member has started to demonstrate a performance drop as well as some aggressive behaviors toward other team members in meetings.
The project manager has worked with this individual for many months on this project and has not seen this type of behavior before.
What should the project manager do?
A project management office (PMO) director finds that the project managers leading software development projects are not consistently seeking approval from other division leaders in cybersecurity and operations before deploying code into production. The PMO director asks the project manager to develop a solution for this issue.
What should the project manager do to fix this problem?
During a kick-off meeting, the project manager notices that one of the stakeholders responsible for providing key information to the team has a
low level of participation. This stakeholder believes that there will be no benefit from implementing the project. The project manager realizes that
this could be a high risk for the project.
Which action should the project manager take?
A project manager is working on an agile project in a changing business environment. The project sponsor is worried about benefits realization
and asks the project manager to pay attention to changes that can affect the project.
Which action should the project manager take to identify changes that may affect the product?
A project manager is leading a hybrid project and is collaborating with the client to develop the project contract.
Some delays have been experienced due to unforeseen technical difficulties and new dependencies. However, the project manager is optimistic about recovering the delays in the upcoming sprints. A key stakeholder asked the project manager if the contract deadlines can be met.
What should the project manager do first?
A project manager is leading a strategic and competitive advantage project for a healthcare organization that is in its testing phase. The team has
been working on this project for 6 months, and the morale of the team is low due to the schedule.
What can the project manager do to motivate the team?
A project manager received a request to add features and functions to the project after the scope had already been established. What should the project manager do?
A project manager is working with the same project team as in the last two construction projects. The project manager managed this team on a micro level for the last two
projects. However, now the project manager would like to use a different leadership style to allow the team to make their own decisions.
What kind of leadership style should the project manager utilize for the current project?
At the end of a project, the project manager was asked to provide a performance rating of the project team members. What should the project manager mainly make reference to?
In a project, one team member has been asking for directions and what actions to take on many tasks. As a result, the team member has performed slowly in project delivery.
What should the project manager do to help this team member?
When a project is in its final stage, the project manager will request from the team to prepare a delivery acceptance document. What is the
importance of this document to the project manager?
A project manager has been approached by the project sponsor about adding to the project scope How should the project manager accommodate this request?
A building management system (BMS) project is in its commissioning phase and handover to the operations team will commence soon. However, the project manager noted
that both the project and operation teams are not able to properly operate the BMS. As a result, there is an increased risk of the project schedule being delayed.
What should the project manager have done to avoid this situation?
A project manager is managing a project that requires specialized architecture services. This project was identified as a high risk for the
organization. The project manager works with an external architect who is highly specialized. However, the architect will soon resign because they
accepted an offer from another firm.
What should the project manager do next?
An unforeseen event has shut down public works projects for 4 weeks. Activities on the critical path will fall behind based on the project schedule.
What should the project manager do?
A large multi-national company works on a project in an emerging-economy country. All business matters are conducted in local currency. During the course of the project,
the budget becomes the primary concern due to currency instability in the country.
What should the project manager do next?
A distributed project team has communication issues because of their collaboration tools. The team feels that efficiency could be improved by changing the collaboration platform.
What should the project manager do?
A project with a hard timeline is starting its first iteration out of six. The project team is lacking the necessary skills to execute.
What should the project manager do?
A project manager is leading a cross-departmental project that involves many stakeholders. During the project, the project manager observes that the stakeholders are diverse and have different expectations about how the project should be handled. This leads to frequent confusion and misunderstandings among the stakeholders.
What should the project manager do to integrate the diverse stakeholder groups?
A team has developed and tested new software to control airplanes during flights. There are several regulatory requirements that must be met. What should the project manager do to meet these requirements?
A project manager works in a hierarchical organization. The project team members are used to being told what to do, and the performance reviews include the percentage of
completion of the allocated tasks. After a conversation with the sponsor, the project manager realizes that they need to reassign a couple of tasks to meet the next
milestone. This change can be perceived as poor performance by the current assignees.
What should the project manager do?
A project manager has been assigned to lead a software project to generate savings at an important financial institution. Initially, the duration of the project was 13 months,
but due to various issues during execution, the project was extended to 16 months. By month 11, the expected savings were exceeded but not all of the functionalities
planned for that date were fulfilled.
How should the project manager inform the stakeholders of the project's progress?
A project is ready to start, and resources are allocated. The development manager then informs the project manager that a critical resource is no
longer available due to a family emergency. The development manager indicates that all other developers have been assigned to other projects,
and there is no capacity for any developer to take on additional work.
What should the project manager do next to fulfill this resource need?
An agile facilitator has gathered a team for a new project. This team and facilitator have not yet worked on a project together.
How should the facilitator proceed?
A project manager has been assigned to a project after the charter has been approved. While reviewing the charter with the team, the project manager finds that some major budget items, necessary for achieving the project outcome, have been missed.
What should the project manager do next?
A project manager is leading a hybrid project funded by a time and materials (T&M) agreement. The project was completed, and the client
accepted the delivery of the product. One week later, the client asked the project manager to fix two defects they found in the product. The project
manager responded with an estimate of time and money and asked the client to confirm this. The client disagreed and insisted that the work
should be done for free because it is a defect in the product.
What should the project manager have done to prevent this?
A project manager is assigned to a yearlong project. Before the start of the design phase, a competitor announces that they will release a similar deliverable in 8 months, although with fewer features and functionality.
Which two actions should the project manager take next? (Choose 2)
A startup company has just appointed a CEO that has no prior project experience. The CEO wants to execute projects with their own resources
and has appointed a project manager.
What should the project manager recommend that the CEO do first?
A project development team is located in different areas around the world. Last week, a very important release was delayed because one of the developers did not respond on time to an email that was sent to everyone. The developer seems to have missed reading the email.
What should the project manager do to avoid these situations?
A final iteration is underway and a project team is about to complete development Planning tot the product release is about to start. One stakeholder raised a concern about the product not being compatible with a new technology that has been adopted in the market
How should the project manager address this issue?
A few virtual team members are located in a region that generally has good internet connectivity. However, they frequently experience connectivity
issues joining team calls during the day.
What should the project manager do?
What should an agile lead do lo ensure their team is set up for success?
A new member was included on a project team in an ongoing software project. This team member was the only available resource but does not have the proper experience to accomplish the activities.
What should the project manager do to ensure this team member's lack of experience does not negatively impact the project?
A project learn member is having difficulty delivering assigned tasks for a project that is at risk of being delayed. The main issue is that the team member does not understand a new system that was recently implemented.
What should the project manager do?
The product backlog has been completed and prioritized. and the first sprint has begun A team member advised that during the daily standup there is a delay in having an external vendor contract signed.
What is the project manager's priority in this situation?
The project team is planning a schedule with limited information. The team |s having
issues identifying the detailed tasks and estimating task durations.
Which three techniques should the project manager use? (Choose three)
A sales team working on an IT deployment project approached the project manager on several occasions and complained about nonpayment of their overtime pay. The project manager realized that other team members are receiving their overtime pay
What should the project manager do next?
A project manager is implementing an enterprise-wide software project The project has a great business impact and is fully supported by senior management However, the project manager is facing difficulties gelling the support of several key departments.
What should the project manager do?
A protect manager is working with the team lo deliver a project in a company that uses different delivery methods. The project manager is concerned about the communication channels currently suggested by the project management office (PMO) because some information is taking too much time to reach the team members causing negative consequences for delivery
How should the project manager avoid this situation in the future?
One of the risks identified during project planning activities is related to a component from a preferred vendor. The component utilizes new technology, and there is a possibility of incompatibility with other parts of the system that are being developed.
What should the project manager do?
A protect team member is having difficulty delivering assigned tasks for a project that is at risk of being delayed The main issue is that the team member does not understand a new system that was recently implemented
What should the project manager do?
A project manager is working on a project that will transform the organization's operating model. The project manager reviewed the budget allocation for various phases and was informed that upper management will not approve any additional funds.
Knowing that there are no additional funds available, how should the project manager proceed?
A project manager is evaluating a project and realizes that its earned value (EV) shows the cost spent is higher than the value delivered. The project manager then discovers that the team has been adding small features that are not part of the requirements.
What should the project manager do?
A global program is being kicked off, and various distributed teams are Involved in delivering the initiative. Besides planning and executing the scope for the initiative, team interactions must be considered.
How should the project teams interact in their meetings?
A project team identified a low-cost software product available for purchase that would drastically reduce the scope of development. The development manager has confirmed that this tool would fulfill the business need.
What should the project manager do?
A predictive project team come across a scenario where they need to use some agile tools and methods. However, they did not feel this was appropriate since their organizational project management processes did not mention this.
What should the project manager do in this scenario?
A project is assigned to two different project teams to develop product features. One team uses a predictive approach and the other team uses an agile approach to complete the work. Senior management is concerned about the success of the project.
What should the project manager do?
A new project manager is assigned to a project that will deliver a new and optimized credit system. The project manager is allowed to use a hybrid approach which is new to the organization to manage the project and new tools
In order to deliver the project successfully, what should the project manager focus on as part of the plan?
A major national company known for quality products has just selected a small subcontracting firm to assist with a project. The project manager from the subcontracting firm is meeting with the project team to ensure that the project is delivered according to the customer's standards
in order to ensure this, what should the project manager define and document?
A bank has decided to initiate a project to transition from serving small businesses and entrepreneurs to mid- and large-scale businesses The country's economy is struggling, and some stakeholders cannot agree on this transformation need
What should the project manager do'?
A project manager is leading a team of diverse individuals of all ages. The working hours for the project were set at the beginning of the project, and all team members agreed to the hours. However, later in the project, one of the team members informed the project manager that the previously agreed upon hours no longer work due to the team member's personal commitments.
What should the project manager do?
A complex project is m its execution phase. The project is set up to produce both predictive and incremental deliverables. The agile team is running late on their tasks There is a resource on the agile team who is responsible for producing progress reports for the project manager This resource has the required skills to help other team members with their workload
What should the project manager do to optimize the time of the resource who produces the progress reports?
A project manager for a software technology project works in a matrixed organization with virtual teams. Unfortunately, the functional manager informs the project manager that there may not be any resources available to test the software.
What should the project manager do next?
A company has transitioned and is now delivering projects using a hybrid approach
instead of a predictive approach. The distributed project team's knowledge of agile is varied.
The project manager feels this new methodology will impact the timely delivery of the project.
What should the project manager do?
During the execution phase of a project, all project team members were forced to work from their homes rather than in person During this time, the project manager discovered that 0.-10 team member has made disrespectful remarks about another team member to other team members.
How should the project manager handle this situation''
A healthcare company requires all new employees to attend mandatory computer-based training courses, Because some of the employees work with highly sensitive patient data, the training covers various aspects of data security. In spite of this training, data breaches continue to occur in
one of the project teams.
What should the project manager do?
A project manager is working on the delivery of a solution that needs to be deployed to the public quickly. The project team is experienced, the stakeholders are supporting the delivery, and the customer is cooperating.
What strategy should the project manager use to ensure on-time delivery of the solution?
Early prototypes developed in a project show an unacceptably high detect rate. The quality management plan calls for a cause-and-effect analysis to address quality problems as they arise.
What is the protect manager's first step in addressing the problem?
A project is delayed. The project manager added extra resources to some activities and approved overtime for several team members.
What technique is the project manager applying?
A project manager has been assigned to handle a company’s newest product. The product is in the conceptual stages and no one is sure about the success or marketability of the product. Management wants to deliver the product in 3 months.
What should the project manager do next?
A project is approaching its project closure phase, and the project manager receives
an email from a key stakeholder who complains that the project documentation and artifacts have not been updated. The project manager assigns a project specialist to support the project management office's (PMO) effort to update the project documentation and artifacts.
Which three actions should the project manager ask the project specialist to take? (Choose
three)
A company wants to launch a new product for customers. The project for this new product is in the development phase. Due to an uncertain environment, the project manager has
doubts about the feasibility of the project.
What should the project manager do in this situation?
A project is being delayed due to a large amount of rework caused by a quality problem that is impacting the critical path. What should the project manager do?
we architects are unable to agree on how to approach certain components of the development that will be included In the upcoming sprint. After a one-on-one discussion, the architects have decided to each own a particular module of the system, and the team supports the decision.
What should the project manager do?
A new project manager has been assigned to a project that is in its second phase The product created in the first phase was transferred to operations During a meeting, the project sponsor complained that some of the reports contain conflicting data on the product value
What should the new project manager do next?
A project manager works in a startup company and is in charge of a key project that has critical and time-sensitive delivery objectives. One of the project team members missed completing an assigned deliverable on time, despite repeated assurances from the team member that it would be completed on time
What should the project manager do next?
A bank is considering building another branch in one of three neighboring cities. The project manager has been tasked with demonstrating the benefits of building a new branch, renting an existing building, or not expanding at all.
How should the project manager proceed?
It is late at night on a weekend when a team member calls the project manager on the telephone. The team member Is crying about the pressures of an upcoming deadline.
What should the project manager do?
A project manager is managing an internal software development project that is on schedule to complete in 1 month. The project should begin seeing value once the system is online,
yet some stakeholders lack an understanding of how it will provide value to the organization.
What should the project manager do next?
An agile team completes a deliverable that is to be certified by another expert team The second team does not take the deliverable for many months What should the servant leader do?
A CEO has requested that the project manager provide a budget estimate for a long-term project that will be executed over the span of 4 years What should the project manager do?
A project manager sent the first communication about the project management plan to the team. The next day. two field engineers were asking about their roles and the project schedule.
What should the project manager have done*?
Due to a tight schedule, a project team member suggests skipping the quality check of a minor deliverable. What should the project manager do?
A project team has finished participating in an iterative product increment planning session. After the planning session, the team returns with a list of features to deliver.
How should the project manager ensure the product increments deliver the anticipated requirements?
During project execution, a global project team was using a video conferencing tool to support the daily meetings. However, during these meetings, only a few team members were actively participating As a result lots of misunderstandings occurred
What should the project manager do to address this issue?
A project manager is managing a project that is going to deliver a new risk platform. This platform will enable data-driven and new risk market models to ensure compliance with new regulations. The regulatory requirements for the models are released continuously and are not fully fixed yet. The project manager is reviewing the risk register and added a few new
Hems
Match the risks on the left lo the correct category on the right.
A project manager is leading a project that involves on-site and remote team members One task that was assigned to a team member in another country appears to be behind schedule When the project manager inquires about this, the team member claims that the task was completed and that this was reported to the team lead via a telephone conversation
What should the project manager do?
A customer wants to launch a new product in the market and an agile team is set up to work on this project for 9 months After 1 month the customer feels that it would be better to release the product 2 months earlier than the planned date. The task is now assigned to the most talented resource in the organization to this project tor an early finish.
Which risk management strategy has been adopted in this scenario?
One deliverable for a project is to translate and print materials for students every 2 weeks Printing services are available but without guaranteed time lines because other projects make a significantly higher profit and have a higher priority
What should the project manager do to mitigate the risk of not having the materials printed on time?
A project manager is assigned to a project that has a tight schedule. Due to recent market changes the marketing team has identified that a few features that were initially in the scope are no longer required
What should the project manager do?
A project team is implementing a new solution that will be distributed worldwide. Due to a new issue that has a global impact, several government agencies are implementing new regulations that will affect the solution. The project manager must assess and prioritize the impact of these changes on the project scope/backlog.
Which analytical tool can be used by the project manager to define this scenario?
A company has a transformation project in progress. During a planning session, several stakeholders are in constant disagreement and often use personal arguments to support their position. Team members are getting frustrated with the situation.
What should the project manager have done to avoid this situation?
A servant leader is about to start a confidential agile research project. A high risk has been identified related to a team member disclosing details of the project with external people.
What should the servant leader do to address this risk?
A project manager for a construction site realizes the importance of stakeholder
relations, especially with the local community. The project manager and the project team strive to build effective relationships with these key stakeholders in order to prevent obstacles in the future.
What should the project manager do to customize the stakeholder engagement plan?
An agile team is conducting a sprint retrospective and wants to focus on the practices that allowed them to recover after a bad start Please click on the area of the burndown chart that the team should focus on.
A project manager has been assigned a low-priority project that includes new team members with no previous formal project experience. The project team has requested deadline extensions for the first development increment twice already.
What should the project manager do to support the team?
A project manager is leading a project with a predictive approach for a governmental body with strictly defined requirements. In the middle of the project, the sponsor requires a significant new feature to be included. This feature was not in the original plan, nor was it part of the planning process,
What should the project manager do?
A project manager is working on a project to modernize the information technology of a bank, The project manager is facing challenges with the project sponsor regarding how to proceed with implementation of a key piece of technology.
How should the project manager resolve this conflict?
A project manager for a factory construction project in a small town is evaluating the necessary actions to engage stakeholders The local community is speculating the impact of the facility. There are rumors of job opportunities and environmental impacts which are listed on the project risk matrix
What should the project manager do with regard to community engagement in this situation''
A project manager wants to make sure that similar projects in the future use the project's performance data as a reference. However, the project manager is not sure how to accomplish this.
What should the project manager do?
An agile team recently started working on a project for a financial institution. The
project sponsor is concerned that an agile approach will not provide enough support for the
organization's compliance standards.
In order to mitigate this risk and avoid problems, what should the project manager do?
A project manager has been assigned to an emergency project that must be completed within the next few weeks. The project manager realizes this will have an impact on the local community. As the work is near a school, the project manager has engaged with them to understand their needs
How should the project manager ensure the work continues smoothly?
In a geographically distributed project team, the project team members continue to email status reports and update schedules after their weekly meeting discussions. However, the team is having difficulty tracking the changes and progress made.
What should the project manager do?
A project manager is assigned to a time-bound internal project on quality improvement During project execution the project manager observes that a specific team member is being isolated by other team members
Which three actions should the project manager take? (Choose three)
One of the project manager's important assignments is to formally revise project compliance as it pertains to user data protection regulations. What should the project manager
do to monitor compliance?
A project manager for a large software delivery project is in the process of finalizing the project governance, The project manager would like to implement procedures that do not align with several policies required by the organization's project management office (PMO). The project manager
believes that the procedures outlined in the project governance will be necessary for this particular project due to the unique nature of the
technology.
What should the project manager do?
During a status review meeting a team member raises concerns about tasks that are not being completed due to an underperforming resource on the team. What should the project manager do first?
A high-tech borehole protect was initiated with the goal of providing water for a rural community of 1500 villagers located in an arid region. The project was completed with a cost performance index (CPi) of 1 09 and a schedule performance index (SPl) of 0.93 Six months after its completion it is determined that the villagers could not access water
What caused this situation to occur?
Anew systems project requires feedback from the accounting manager at the beginning of solution discussions and before meeting with other functional managers. The project manager knows the accounting manager will not be available until a few days before the deadline for the solution
document.
What should the project manager do to avoid a delay in the project?
In an agile project, two key stakeholders disagree about a major new requirement. Recognizing that this could lead to potential issues, what should the project manager do next?
An agile coach and technical writer for a globally distributed agile team are In a country with a 9-hour time zone difference from the agile team. The agile coach and project lead disagree on the timing for the daily standup. The project lead thinks the standup should be at 10:00 am local time, but
the agile coach and technical writer feel that is an inconvenient time for them.
How does the project lead ensure adherence to agile practices?
During the final iteration of the execution phase, the project has a cost performance
index (CP!) of 0.9 and a schedule performance index (SPI) of 1.0.
How should the project manager avoid a budget shortfall?
A project manager is leading a project to modemize the information technology of a bank. The project manager needs to determine how the project stakeholders should communicate, and has discussed the various options with the project team.
What should the project manager do to communicate with the stakeholders?
A new product is designed for a certain market. This product needs to adhere to the health and safety regulations for that region. What should the project manager do to ensure that the product complies with the regulations?
A team is having a hard time completing work due to unclear requirements. They have not been able to complete an iteration successfully in several months.
In order to help the team, what should the project leader do?
A company has rolled out the latest retail management system, and the project has been handed over to operations. The operations team finds that many of the day-to-day requirements are not covered in the system, and support for the project has limited hours, The project team has dissolved and the contract resources are no longer working on the project. As a result, the operations team has been facing numerous customer issues.
What should the project lead have done initially to avoid this situation?
An agile team completes a deliverable that is to be certified by another expert team The second team does not take the deliverable for many months What should the servant leader do?
A project manager is building a team that will be comprised of subject matter experts (SMEs) from two different divisions of the same company.
The project team will be virtual and will include members from different countries around the world.
What should the project manager do to ensure effective team building occurs?
During a project planning phase, the project manager realizes that project performance win be measured based on budget deviation and revenue, but without consideration for the overall project schedule What should the project manager do?
A protect is going through its iterative design stage One of the team members has been performing poorly. This is a critical project for the company and execution is about to start What should the project manager do?
During the execution of a project, a company decides that everybody will need to take vacation time before the end of the year. This may cause a change in the project time line.
How should the project manager address the situation?
A project requires the installation of a call center to support operations. It is estimated that the call center will need 100 people working on
weekdays from 8:00 a.m. to 5:00 p.m. and weekends from 8:00 a.m. to 12:00 p.m.
What should the project manager do?
A project manager has been assigned to a high-visibility project that has been identified as having medium complexity, based on previous similar projects. The project needs
to be delivered to the customer as a ready-to-use product .
Based on this scenario, what should the project manager focus on throughout the project life cycle?
As a result of updated external regulations a project manager has been asked to upgrade the operation system tor a call center The project manager is beginning to meet with and segment the stakeholders involved
How should the project manager categorize the call center staff? Click on the correct section of the power/interest grid.
During a team meeting, the new agile project manager becomes aware that there are many complaints from the customer regarding project stability and other critical issues.
A team member states that the deliverables were developed by experienced employees who confirmed that the project was stable.
How should the new project manager address these concerns?
A key team member informs the project manager that they have been accepted to a master’s degree program. The team member explains that the first semester of the master's program will coincide with the last phase of the project.
What should the project manager do?
In an agile project that is about 45% complete, most team members are siloed and lack an understanding of each other's work. What would have
most likely caused this communication breakdown?
During the execution of a project to develop a prototype, the customer asks the project manager to stop the prototype line and purge a specific
component based on recent reliability tests that have deemed the component to be deficient. The project manager checked the quality
management plan and there is no reference to this component.
What should the project manager do next?
A project manager is managing a project that has a new sponsor who is cutting the budget As a servant leader how should the project manager handle the budget cuts with the team?
The current incremental revenue expected by a project deliverable is not fulfilling the business case requirement The deliverable was already closed and handed over to the operations team
Which two actions should the project manager take? (Choose two)
Due to unforeseen circumstances, a contractor was unable to mobilize the project team, which was necessary to conduct face-to-face meetings and discussions. Virtual meetings were subsequently put in place, but the local project team and end users now face a communication gap that is causing the team's low performance.
What should the project manager do?
A company is running a project to eliminate a sales channel that has been unprofitable for the past 3 years. A key stakeholder from another area, who has legacy ties to that sales channel, objects to the project.
What should the project manager do in this situation?
A project manager is assigned to an agile project that has an aggressive time line and a fixed budget. Currently, the majority of the items are in the backlog and only a few are in process or completed.
What should the project manager do?
A company is using an agile approach to launch a new product. In the second sprint, the team encounters a technical problem they have never faced before.
What should the project manager do?
In a highly politicized organizational environment, the stakeholders are driven by their own operational or business goals, which results in
conflicting interests regarding the project. What should the project manager do to steer the stakeholders toward the collective project goal?
A project manager has been authorized to begin a project and realizes that an effective high-performing team is needed to finish the project successfully. What should the project manager do next?
A project manager manages multiple information technology (IT) projects in a matrix organization. The project manager schedules a meeting with one of the functional
managers to coordinate testing support for two software development projects. Unfortunately, the functional manager is not able to attend the meeting and informs the project manager that there may not be any resources available to test the software.
What should the project manager do?
A project team is working on a product that is planned for multiple iterations. They are delivering incremental value.
When should the value be demonstrated?
At a meeting, the project manager for an agile project indicates that the sprint goals were not met. The product owner leaves the meeting early. and the team discusses how the meeting went. Team members are confused as there were no defects for the new user stories and no new requirements were discussed.
What should the project manager do in the future to avoid this situation?
A project manager is assigned to a project to develop a mobile app. The sponsor explains that the application should do better than their closest competitor's app. The sponsor's expectation is that the team can be put together and start work immediately.
What should the project manager do?
A project manager is assigned to a project team midway through execution. Several dependencies are impacting the project, and the project manager feels the team is not adequately informed of the impacting changes.
What should the project manager do first?
A team needs to follow defined cybersecurity compliance that is mandatory for a customer project. What should the project manager do to monitor compliance in the
project?
A project manager has established daily standup meetings with the team during the execution phase of the project. The project manager has been successful in removing 75% of the
obstacles reported, but the timeline continues to deviate further each day with no signs of improvement.
What should the project manager have done to avoid this issue?
A project manager is managing a technical project that requires intensive documentation as part of the key deliverables. Ina project review meeting, a key stakeholder reports that the latest documentation provided by the project manager includes a reference to unrelated products.
What should the project manager do?
During execution of an agile project, a project manager realizes the budget is almost completely used, but the project is not close to being completed. What should the project manager do to address this concern?
A project manager is leading a cross-organizational project that is replacing a platform on which various solutions used by 15 business units were built. The project is part of a large program of work, and some of the resources are shared with other projects outside of the program initiated by the respective business units.
Which stakeholders should the project manager consult with first to manage interdependencies?
A multinational company is launching a company-wide digital transformation project that covers all of its regions and business lines. The project is expected to go through five phases and finish in 2 years. The project manager schedules a kick-off meeting.
What should the project manager do next?
A project team is performing extremely well when it comes to delivering the value-added features to the customer in each sprint. However, they are missing the
documentation portion and the project manager must find a way to make sure the documentation is kept current.
Which action should the project manager take?
A project was initiated due to an external business influence. During the course of the project, some of the business parameters considered at the
beginning of the project have changed.
What should the project manager do?
A technology project is delivering new functionality on a new platform. Several team resources are starting to train their teams, but they are asking questions about the training that the project will provide.
What should the project manager's first action be?
A project manager is leading a project that is at 90% completion. One of the key stakeholders requests a certification program to be included as part of the project. Another stakeholder disagrees and informs the project team that there should be no change to the project management plan since the project is nearing completion.
What should the project manager do?
An organization initiated a project in a complex program. The project lead notices that the team is demotivated because the current project framework implemented by the project management office (PMO) is not compatible with agile delivery
What should the project lead do?
An iteration is almost finished, but the team is struggling to complete the stories that require more time. What should the project manager do first?
A project manager has recently moved to an organization to lead a key project. The project manager notices that team performance is below the target, and the tasks assigned are not delivered on time. Team commitment is also not as appropriate as it should be.
What should the project manager do?
A project manager for an iterative project noticed that retrospective items indicate that the team is not fully conversant with the principles of iterative development. The team meets to analyze the gaps in the training that recently concluded with a third-party trainer.
What should the project manager do next?
A medium-sized company has been exploring new marketing tactics with regard to launching a new product. New product creation is no small task. In the end, it was too big
of an expenditure for the company to undertake.
What should the project manager do in the future when working on new product projects?
A project manager is assigned to an organizational transformation project. The company typically defines individual performance plans at the beginning of the year, and functional managers conduct feedback reviews at the end of the year. The transformation project team members are concerned that the work they are doing for this project is not aligned with the work included in their individual performance plan for the year.
What should the project manager do?
A project manager in an automotive company is scheduling activities for a complex project Some of the project requirements are fixed and some are flexible Match the items on the left with the methodology on the right that the project manager is using.
An organization is struggling to start an important project. The project manager has identified that the scope definition is the main item preventing
the project from starting. Although most of the scope items are defined and agreed upon among the stakeholders, there are a few items that are hard to grasp and very complex to define at this stage.
What should the project manager do?
An agile project manager has started working in a company that builds shopping centers. The project manager wants to implement some agile
practices, which are relevant to the project.
What should the project manager do in order to gain buy-in from the different stakeholders?
A project manager is leading a project that will be delivered using a Scrum framework. The organization has an innovative project management office (PMO) that fully supports agile and also has a very friendly procurement team. A new vendor needs to be engaged to provide more developers for a new reporting platform.
What should the project manager do?
A project manager has been assigned to a hybrid project. The project manager needs to ensure all team members are collaborating and are aware of the project's ongoing changes.
What should the project manager do?
A key team member has recently gone through some personal issues that has affected their performance. The project manager noticed that the
team member's emotional situation has affected the rest of the team's performance.
How should the project manager handle this situation?
Halfway through a project, the project sponsor is replaced by another peer who was not previously engaged in the project. The new project sponsor has rejected most of the project artifacts, and the team did not get the latest increment approved on the current iteration. Stakeholders are not feeling confident about the project outcome.
What should the project manager have done to prevent this situation?
A project manager is working on a product development project. When the product is delivered, there are major issues that require rework and
delay new feature development.
Which action should the project manager take to resolve the quality issues?
A project manager has been assigned a project to build a new solar farm that will provide clean energy to a new housing complex. The government has decided to reduce
the tax on renewable energy products starting 1 January. The supplier has reached out and stated that the order placed for solar panels to be delivered on 20 December
might be delayed until early January. On the other hand, the project will face similar constraints due to the December holidays.
What should the project manager do about this risk?
A new team member joins an agile team. In a previous role, this team member was a subject matter expert (SME). This team member often directs the team on how to solve problems based on previous experience.
What should the project manager do first?
A company wants to be a pioneer in its industry and has announced the launch date of a new innovative product. After the first sprint planning, the
team realizes that it is not possible to deliver all the features in the required time.
What should the project manager do to ensure success?
A new development project is about to start, and the project manager knows that a high-profile customer makes very specific and frequent requests in all sprints. This project will demand contract coordination with third parties, and the project manager must find a better way to manage customer and partner expectations.
What strategy should the project manager use?
After a project status meeting, the project manager realizes that the project is under budget, quality checks are positive, and the schedule variance is negative. How should the project manager qualify the project status?
A company initiated a project to introduce a new product to the market. The product must undergo the industry's regulatory process prior to approval and launch However, the company sees a great demand for this product and wants it to launch as soon as possible.
What should the project manager do to realize this opportunity?
A project manager has been managing an agile project for 6 months. Over the last two iterations, the team velocity has decreased due to a new technology that was needed
for the product.
What should the project manager do to continue with the delivery plan and return to the expected velocity?
A project manager is made aware that there are defects in the parts provided by a supplier, which are causing delays in the testing phase. The supplier claims that all parts have been delivered as per the contract. If the defects are not fixed by the supplier within one week, the product release will be impacted.
What should the project manager do?
A product owner has added new high-priority work to the backlog, A project manager is working with a dedicated agile team that does not specialize in this specific area of work. The team reviewed the work and wants to accept it but acknowledges it may not have the same level of efficiency as another team having specialization in this area.
What should the project manager do In this scenario?
A company is engaged in a transformation journey, and the project manager for this endeavor is new to this project. During one of the project status update meetings, a key stakeholder, the project manager's functional manager, is dissatisfied with the work in progress, and points to the project manager.
What should the project manager do?
A project manager is working on a project to build a manufacturing complex. The project will run in three different phases: engineering, procurement, and construction. The
procurement phase is in the initiation stage. The project sponsor wants to pursue the project phases as they have been planned, but also wants to accommodate and adjust to new data, input from the customer, and changes during the various phases as the project progresses.
How should the project manager approach this project?
A project manager identifies a risk that has a high probability of occurring. How should the project manager manage this risk?
A prefeasibility study for a new renewable energy project is nearing approval. To ensure that the project time lines are maintained, activities associated with the feasibility study must continue while the prefeasibility study is being approved.
How should the project manager proceed?
In an agile project, the project owner has repeatedly called for ad hoc meetings with team members. What should the project manager do?
A project team member informs the project manager that a stakeholder is contacting the team member to request status updates. The team member is being distracted by these repeated requests, which are interfering with the completion of assigned tasks.
What should the project manager do?
A project manager collects various pieces of information and consolidates metrics in an agile project. The project manager finds that there is slack in the team in terms of productivity. The number of items sent to development per person has decreased by 10%, and the project manager used a root cause analysis (RCA) and discovered the reason is a lack of knowledge in one of the frameworks used for modeling.
What should the project manager do next?
A risk was identified at the beginning of a project, and a response plan was established. Unforeseen consequences resulted in a higher level of
risk. The project manager has an idea that could address the new risk in an efficient way, but the response is different from the original risk
mitigation plan.
What should the project manager do?
A project manager is managing a new development program to automate some technical functions. During project kickoff, the project manager
expresses the need for a technical architect to support the project for a moderate amount of time. The project sponsor informs the project
manager about an existing technical architect who possesses valuable knowledge but is already assigned at the portfolio level.
What engagement model should the project manager use for the technical architect role to ensure project success?
A team member in an agile project informs the project manager they might not be able to finish an assigned task on time, which could generate an obstacle for the rest of
the team. What should the project manager do?
A telecommunications project consists of departments spread across several countries with different cultures. The project team rarely meets in person, and each team member works independently using online reporting tools.
What should the project manager do to ensure team members are committed to project success?
While following up on a deliverable, a team member expresses concern to the project manager about working with another team member. This team member states that the other team member, who is a functional manager, is often defensive and aggressive during meetings.
How should the project manager handle this situation?
A project manager is reviewing the status of a large project with team members in different countries. Through the status review, the project
manager notices that one team is consistently behind schedule and their work often needs to be corrected.
What should the project manager do to improve the quality of this team's work?
The project leader for an agile team has discovered that a certain team member has been struggling with an impediment that is hindering the team's progress. The project is now at risk of completing later than expected.
What should the project leader do?
A junior project manager was recently hired to lead a complex project scheduled to kick off in 2 weeks. The junior project manager was introduced to another project
manager for mentoring.
Which two benefits will the junior project manager realize by being assigned to a mentor? (Choose two)
A sales manager submitted a new feature request to the product owner, and the request was added to the product backlog. During the sprint planning meeting, the team struggles over which algorithm is the most efficient one to use. The team thinks that some development work is needed to decide.
What should the project manager do?
An agile team completes a deliverable that is to be certified by another expert team. The second team does not take the deliverable for many months.
What should the servant leader do?
A complex project is in the execution phase. A key stakeholder who is new to the project has not been approving project deliverables, which could impact the overall
progress.
What should the project manager do next?
A project manager is leading a hybrid project for the development of denial equipment with live team members A dentist, who is also one of the major investors attends a sprint review meeting and raises questions and doubt about the concept and expected performance of the equipment
What should the project manager do?
A scrum team's daily meetings are conducted by teleconference between three teams, each located in different countries. The meetings typically
last 45 minutes with many misunderstandings due to language barriers.
How should the project manager resolve this issue for the next iteration?
A company has created a cross-functional team to drive the digital transformation project for the business. The team is expected to deliver the minimum viable product (MVP) that addresses market need in the shortest possible time.
Match the roles for the team on the left to their corresponding responsibilities on the right.
A learn member has a sudden emergency that may last for several days. There are no other team members who can cover their tasks and job duties. What should the project manager do to address this concern?
A project manager is working for an organization in country A and has been tasked with opening the first brick-and-mortar store in country B. The sponsor has identified the city for the store and wants to minimize any potential issues with the local government.
Which action should the project manager take to address the sponsor's request?
The investment committee is the authority for the approval of funding required for a business improvement project. The investment committee approved funding to complete
the preliminary feasibility study. The project is on an expedited schedule, and the project manager requires interim funding to continue with the preliminary feasibility
activities that must commence immediately.
How should the project manager get these funds approved?
An innovation project with a budget of over US$30 million is expected to have a large impact on the technology industry. The business area is concerned if the project will meet stakeholder expectations and raised this concern with the project manager.
What should the project manager do to manage business concerns and expectations before starting the project?
A project manager notices that the project team is unlikely to complete the development of a system on time before the testing start date, which was based on the technical
complexity of the project. What should the project manager do before communicating with the client during the regular project progress meeting?
During the implementation phase of a project, functional managers are adding new requirements, which may impact cost and schedule baselines. The project manager
notices that some of the team members are communicating with their managers directly to fulfill their requests. This will lead the project to go beyond the agreed baselines.
How should the project manager handle this situation?
The testing backlog for a hybrid project has increased significantly and is becoming a bottleneck. The team has researched a tool that could
resolve the bottleneck, and the project manager has been informed.
What should the project manager do next?
An agile project team is working on an infrastructure product to be delivered incrementally over several iterations. Midway through the third iteration, the whole company is
informed that the operating systems supported by the infrastructure will be terminated in the upcoming quarter. Several thousand machines will be impacted by this change.
What should the project manager do first?
A project manage is in the middle of an angle project comprised of 100 user stories broken down into five iterations. Each user story is worth U$$50. The actual expenditure is U$$2,00 and 50 user stories have been delivered.
Which statement is true?
During the development of a project in a dynamic market environment, new unforeseen legal requirements have come into effect. The project
manager is not sure if some of the project deliverables will be fully compliant with the new requirements.
What should the project manager do?
During the project planning phase, a project manager is informed that they cannot start one activity before another department implements the
required IT system. What should the project manager do?
A project is designed to provide local community members with health facilities that will support improved sanitation practices. What should the project manager do to
ensure the community members are up to date on project progress?
In an organization with good work-life balance, one team was continuously overloaded, thereby delivering the product ft quality. What should the project
manager do?
A project manager who is new to a matrix organization has just been assigned to an internal software development project that is intended to
reduce conflicts in the company’s internal tracking system. With over 1,000 people in the company who will benefit from the software, the project
manager wants to ensure everyone is aware of the great progress the team is making. The project manager meets with the project team to decide
upon the most effective way to communicate progress.
What should the project manager do?