CertsTopics Logo

New Year Special 70% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: save70

Salesforce Service-Cloud-Consultant Exam With Confidence Using Practice Dumps

Exam Code:
Service-Cloud-Consultant
Exam Name:
Salesforce Certified Service cloud consultant (SU24)
Certification:
Certified Service Cloud Consultant
Vendor:
Salesforce
Questions:
174
Last Updated:
Dec 23, 2024
Exam Status:
Stable
Salesforce Service-Cloud-Consultant

Service-Cloud-Consultant: Certified Service Cloud Consultant Exam 2024 Study Guide Pdf and Test Engine

Are you worried about passing the Salesforce Service-Cloud-Consultant (Salesforce Certified Service cloud consultant (SU24)) exam? Download the most recent Salesforce Service-Cloud-Consultant braindumps with answers that are 100% real. After downloading the Salesforce Service-Cloud-Consultant exam dumps training , you can receive 99 days of free updates, making this website one of the best options to save additional money. In order to help you prepare for the Salesforce Service-Cloud-Consultant exam questions and verified answers by IT certified experts, CertsTopics has put together a complete collection of dumps questions and answers. To help you prepare and pass the Salesforce Service-Cloud-Consultant exam on your first attempt, we have compiled actual exam questions and their answers. 

Our (Salesforce Certified Service cloud consultant (SU24)) Study Materials are designed to meet the needs of thousands of candidates globally. A free sample of the CompTIA Service-Cloud-Consultant test is available at CertsTopics. Before purchasing it, you can also see the Salesforce Service-Cloud-Consultant practice exam demo.

Get Service-Cloud-Consultant Full Access

Related Salesforce Exams

Salesforce Certified Service cloud consultant (SU24) Questions and Answers

Get Free Service-Cloud-Consultant Questions and Answers
Question 1

Ursa Major Solar provides support with service-level agreements (SLAs) for high-priority

cases. Lower Priority cases have different response times. The service center uses Omni-Channel to

manage work items. However, many recently created, high-priority cases exceed the service

deadline.

Which setting should a consultant configure to meet the requirements?

Options:

A.

Skills-Based Routing

B.

Capacity Model

C.

Secondary Routing Priority

Buy Now
Question 2

Universal Containers has implemented Service Cloud. The company needs key performance indicators (KPIs) to ensure that its customer support

center is profitable.

Which metric should a consultant use to help executive management understand support center costs?

Options:

A.

All Cases by Customer

B.

All Open Cases by Priority

C.

Case Resolution Time

Question 3

Universal Containers has tested Skills-Based Routing in a sandbox and is ready to deploy to production.

Which solution should a consultant use to deploy the Service Resources, Skills, and Routing?

Options:

A.

Data Import Wizard

B.

Data Loader

C.

Mass Transfer Records

Get Free Service-Cloud-Consultant Questions and Answers