ITIL-4-Foundation Exam Questions Tutorials

Which guiding principle helps to ensure that each improvement effort has more focus and is easier to maintain?

What can be described as an operating model for the creating and management of products and services?

Which is CORRECT about change authorization?

Identity the missing word(s) in the following sentence.

The purpose of the problem management practice is to reduce the likelihood and impact o' incidents by identifying actual and potential causes of incidents, and managing workarounds and [?].