Helping Hand Questions for ITIL-4-Foundation

The same product can be used as a basis for more than one service offering

Service offerings include the transfer of goods from the consumer to the prowler

Service offerings describe how providers and consumers cooperate to co-create value

Each service should be described to consumers as a single service offering

Each value stream must include all six value chain activities

Each value stream must be designed for a specific scenario

Each value stream must include all 34 ITIL practices

Each value stream must include suppliers or partners

A standard change

A change model

An emergency change

A normal change

Release management

Deployment management

Change enablement

Supplier management