PMI Agile PMI-ACP Passing Score

The first step for the Scrum Master should be to identify the key stakeholders as early as possible. Understanding who the key stakeholders are, such as internal or external individuals or groups that have an interest in the project, allows the team to prioritize communication and engagement with them from the outset. Identifying stakeholders early ensures that their needs and expectations can be taken into account when planning and executing the project. This helps avoid misunderstandings or misaligned goals later in the project.

The in-person demonstration meeting is crucial because it allows the team to directly engage with the product owner, ask clarifying questions, and immediately address any feedback or concerns. This fosters better communication, understanding, and collaboration between the team and the product owner. Being able to have a real-time conversation helps the team ensure they are building the right product, and it allows the product owner to provide nuanced feedback that might not be as clear through asynchronous communication (like sending a link).

The face-to-face interaction provides an opportunity for both parties to align more effectively on the product vision, avoid misunderstandings, and prevent misalignment on priorities, ultimately ensuring that the product being developed meets expectations.

In Agile, changes are expected and are part of the iterative process. The product owner should take the opportunity to coach the stakeholder on agile principles, explaining how continuous feedback, flexibility, and adaptability are core to delivering value in an Agile project. Instead of pushing back on changes, the product owner can help the stakeholder understand that responding to change helps improve the product and better meet user needs. This helps align the stakeholder's expectations with Agile practices and fosters better collaboration throughout the project.

The root cause of the issue seems to be a focus on process and planning meetings, which may be impacting the team's ability to deliver effectively. Implementing Kanban, which emphasizes a pull system and focuses on continuous delivery without overwhelming the team with unnecessary meetings, allows for smoother workflow and can address bottlenecks. It helps the team focus more on value delivery rather than rigid planning and process constraints, thus potentially improving the quality and reducing unnecessary delays.