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The Scrum Master should help ensure that stakeholders understand Agile principles and terms correctly to facilitate smooth decision-making. Organizing training sessions is an effective way to address misunderstandings and create awareness around Agile values. By ensuring all stakeholders are on the same page, the team can move forward with a shared understanding, which is critical for successfully implementing Agile methodologies. This approach promotes long-term buy-in and alignment, rather than simply pushing for a decision without proper education or consensus.

In Scrum, teams are self-organizing, meaning they are responsible for managing internal dynamics and conflicts. The scrum master should act as a servant leader by facilitating conflict resolution rather than imposing decisions.

The scrum master should mediate the situation by fostering open communication and helping the team address concerns constructively.

Encouraging team collaboration and respectful communication is key to maintaining morale.

Escalating to senior management or removing a team member should be a last resort.

Attending meetings does not directly resolve the issue but can help the scrum master observe and intervene when necessary.

By facilitating conflict resolution and supporting team self-organization, the scrum master ensures a healthy and productive work environment.

Stated understanding of the release goal

The release goal provides clarity on the purpose and objectives of the release. It helps stakeholders understand the value the team aims to deliver.

List of the user stories that will be part of the next releases

A well-defined list of user stories ensures that stakeholders know which features and functionalities are planned for upcoming releases.