Certified System Administrator CSA Book

ServiceNow Certified System Administrator Questions and Answers

Question 113

Which one of these applications is available to all users?

Change

Incident

Facilities

Self-Service

Question 114

Which group of permissions is used to control Application and Module access?

Access Control Rules

UI Policies

Roles

Assignment Rules

Question 115

Which of the following concepts are associated with the ServiceNow CMDB? (Choose four.)

Service Processes

User Permissions

Tables and Fields

A Database

The Dependency View

Question 116

A REQ number in the Service Catalog represents…

the order number.

the stage.

the task to complete.

the individual item in the order.