New records, new groups, and modified configuration Items (Cls): what do they have in common?
ServiceNow contains a resource which provides the following:
A standard and shared set of service related definitions across ServiceNow products and platform that will enable and support true service level reporting.
A CMDB framework across our products and platform that will enable and support multiple configuration strategies.
What resource do these statements describe?
Which feature allows you to automate business logic for a particular application or process such as approvals, tasks notifications, and record operations?
A new service catalog item is being developed, but should only be visible to managers inside the HR Department. What method would you use to fulfill this requirement?
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