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ServiceNow Certified System Administrator Questions and Answers

Question 45

What is the primary objective of the Display Business Rule?

To monitor fields on a form, and provide feedback

To use a shared g_scratchpad object, which can be sent to the client, as part of the form

To set files to mandatory, hidden, and read-only

To define what happens on a form, when a particular fled changes

Question 46

What resource can you use to view details of the tables and configuration items (CIs) associated with a particular use case?

Scenario Dashboard

CI Use Case Modeler

CMDB Use Case Modeler

Common Service Data Model (CSDM) product view

Question 47

What feature do you use to specify which users are able to access a Service Catalog Item?

Can Read Role

Catalog User Role

Can Order Tab

User Criteria

Question 48

Which role can manage multiple knowledge bases?

knowledge_base_admin

kb_admin

sn_kb_admin

knowledge_admin