Complete CSA ServiceNow Materials

ServiceNow Certified System Administrator Questions and Answers

Question 53

Here is an example of the criteria set for a knowledge base:

* Companies: ACME North America

* Department: HR

* Groups: ACME Manager

* Match All: Yes

In this example, what users would have access to this knowledge base?

Members of the ACME manager group, who are also members of HR Department and part of the ACME North America

Employees of ACME North America, who are members of HR Department or the ACME Manager group

Users which are members of either ACME North America, or HR Department, or ACME Manager Group

Member of the ACME Manager group, and HR department, regardless of geography

Question 54

When using Flow Designer what is the Flow Execution initiated by?

A trigger

An existing subflow

Allow logic

An execution data pill

Question 55

How would you describe the relationship between the incident and Task table?

Incident table has a many to many relationships with the Task table.

Incident table has a one to much relationship with the Task table.

Incident table is extended from task table.

incident table is related to the Task table via the INC number

incident table is a database view of the Task table

Question 56

What capability allows users to create dashboards with widgets to visualize data over time in order to identify areas of improvement?