Pass CSA Exam Guide

A client script is a script that runs on the client side, meaning in the user’s browser, and can manipulate the user interface or validate user input1. A client script can be configured to run when a form is loaded, when a field value changes, or when a form is submitted2. In this case, the script runs when the Priority field value changes and alerts the user.

ReferencesClient scriptsClient script types

Detailed Explanation:In ServiceNow, User Presence features provide real-time visibility into record collaboration. This includes:

Option B: An icon that appears beside fields updated by other users, indicating recent changes.

Option E: A user presence icon showing initials of users currently viewing the record. These real-time indicators improve collaboration and prevent conflicts during data entry. (Reference: ServiceNow Documentation - Real-time Collaboration and User Presence)

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