Last Attempt CSA Questions

ServiceNow Certified System Administrator Questions and Answers

Question 29

When testing a catalog item, having a manager approval flows, which of these best practices would you follow? (Choose three.)

Options:

Make sure the latest flows are activated.

Use the instance Incognito setting to quickly toggle between requester and approver.

Impersonate the requester to ensure the form works.

Make sure the requester's user record has a manager specified.

Create and select your Testing Update Set, before starting the test cases.

Use your Admin account, so you can approve the items quickly.

Question 30

Which plugin needs to be activated in order to translate the content of a catalog item to multiple languages?

Options:

Localization Framework plugin

(com.glide.localization_framework)

Translation Framework plugin (com.glide.translation_framework)

Multiple Language Framework plugin (com.glide.multiple.language_framework)

Language Al Framework plugin (com .g I id e. language.ai _framework)

Question 31

Your customer would like to create a new template to notify users who are affected by network outages at their site. Which module would you use to create a new notification?

Options:

System Notification > Email > Notifications

Administration > Notification Overview

System Properties > Email > Settings

User Preferences > Email > Notifications

Click Gear > Notifications > New

Question 32

When using the Performance Analytics application in the Now Platform, what kind of KPI signals are used to make decisions that statistically support long term workflow stability?

Options:

Long-term signals

Non-signals

Anti-signals

Stability signals

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ServiceNow Certified System Administrator Questions and Answers

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CompTIA

Fortinet

Microsoft

Salesforce