CSA ServiceNow Exam Lab Questions

ServiceNow Certified System Administrator Questions and Answers

Question 93

Which three Variable Types can be added to a Service Catalog Item?

Options:

True/False, Multiple Choice, and Ordered

True/False, Checkbox, and Number List

Number List, Single Line Text, and Reference

Multiple Choice, Select Box, and Checkbox

Question 94

What is the name of the conversational bot platform that provides assistance to help users obtain information, make decisions, and perform common tasks?

Options:

Answer Agent

live Feed

Virtual Agent

Connect Chat

Question 95

A Service Catalog may include which of the following components?

Options:

Order Guides, Exchange Rates, Calendars

Order Guides, Catalog Items, and Interceptors

Catalog Items, Asset Contracts, Task Surveys

Record Producers, Order Guides, and Catalog Items

Question 96

Which one of the following statements applies to a set of fields when they are coalesced during an import?

Options:

If a match is found using the coalesce fields, the existing record is updated with the information being imported

If a match is not found using the coalesce fields, the system does not create a Transform Map

If a match is found using the coalesce fields, the system creates a new record

If a match is not found using the coalesce fields, the existing record is updated with the information being imported

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ServiceNow Certified System Administrator Questions and Answers

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CompTIA

Fortinet

Microsoft

Salesforce