Pearson CSA New Attempt

ServiceNow Certified System Administrator Questions and Answers

Question 109

What are the 6 methods available for user authentication?

Local Database: The user name and password in their user record in the instance database.

Multifactor: The user name and password in the database and passcode sent to the user's mobile device that has Google Authenticator installed

LDAP: The user name and password are accessed via LDAP in the corporate directory, which has a matching user account in the database.

SAML 2.0: The user name and password configured in a SAML identity provider account, which has a matching user account in the database.

OAuth 2.0: The user name and password of OAuth identity provider, which has a matching user account in the database.

Digest Token: An encrypted digest of the user name and password in the user record.

Question 110

Which tool is used to have conversations with logged-in users in real-time?

Connect Chat

Now Messenger

User Presence

Comments

Question 111

A group is stored in which table?

Group[user group]

Group[sys_user]

Group[sys_user_group]

Group[sys_user_group_profile]

Question 112

Data Policy can enforce mandatory data on import.

True

False