Certification of Capability in Business Analysis Changed CCBA Questions

The scenario describes a project that involves implementing new government regulatory requirements with significant risk to the organization in case of non-compliance. This implies that the project has high complexity, uncertainty, and stakeholder expectations. Therefore, the BA will need to use a rigorous approval process of detailed specifications to ensure that the requirement deliverables are accurate, complete, and compliant with the regulations. A rigorous approval process involves formal reviews, validations, and sign-offs of the requirement deliverables by the relevant stakeholders, using predefined criteria and standards.

References: The answer and explanation are consistent with the CCBA® Handbook and the IIBA® website, which provide the details and best practices for the requirements life cycle management knowledge area, including the task of approve requirements12. The CCBA® resources also describe the factors and techniques that influence the stakeholder approval approach, such as the project complexity, risk, and regulations1

 According to the BABOK® Guide, elicitation is the process of drawing out, exploring, and identifying information relevant to the change. Elicitation helps the business analyst (BA) to obtain the information needed to understand the current state, define the future state, and determine the requirements for the change. If the BA needs to identify additional information after verifying the accuracy and consistency of the information obtained from the stakeholders, the BA should conduct elicitation activities to gather more information from the appropriate sources. Some of the elicitation techniques are brainstorming, document analysis, interviews, observation, prototyping, and workshops. References: BABOK® Guide, Version 3, Chapter 4: Elicitation and Collaboration, Section 4.2: Conduct Elicitation, Page 82; Chapter 10: Techniques, Section 10.9: Elicitation Techniques, Page 394.

 Interface analysis is a technique used by business analysts to model information characteristics across multiple information systems for a project. It involves identifying and describing the interactions and exchanges of data and information between different systems, components, or processes.Interface analysis helps to ensure that the information flows are consistent, accurate, and complete, and that the system requirements are met.

References: The answer and explanation are consistent with the CCBA® Handbook and the IIBA® website, which provide the details and best practices for the interface analysis technique as part of the business analysis process12. The CCBA® resources also describe the types and formats of models that can be used to perform each task in the business analysis process, such as interface models

When a change in scope occurs, the business analyst should use decision analysis to evaluate the potential impacts and facilitate consensus among stakeholders. This technique involves assessing the possible outcomes of different decisions, considering the associated risks and benefits, and determining the best course of action that aligns with business objectives and stakeholder needs.

References: The Capability in Business Analysis™ (CCBA®) Learning documents emphasize the importance of decision analysis in managing changes in scope and ensuring that all stakeholders are aligned with the decision-making process