CCBA VCE Exam Download

Organizational modelling is used to represent the roles, structures, and hierarchies within an organization, which includes understanding the formal relationships between different people working in the enterprise. It helps in identifying how individuals interact with each other and with the systems and processes of the organization.

 According to the BABOK® Guide, one of the tasks of the business analyst (BA) during business analysis planning and monitoring is to conduct stakeholder analysis. This involves identifying and analyzing the needs, expectations, and interests of the stakeholders who may affect or be affected by the change initiative. One of the aspects that the BA should consider when performing stakeholder analysis is the decision making authority, which is the ability of a stakeholder to approve, reject, or change a decision related to the change initiative. By missing the decision making authority of the Chief Financial Officer, the BA overlooked a key stakeholder who could impact the budget and the contracting process of the project. References: BABOK® Guide, Version 3, Chapter 2, Section 2.3; Business Analysis Expert Certification, CCBA® | IIBA®, Section “What Should I know to be CCBA Certified?”

According to the Capability in Business Analysis™ (CCBA®) guidelines, one of the tasks that business analysts perform in the requirement elicitation activity is to select the appropriate elicitation techniques that suit the context and needs of the stakeholders12. A checklist that contains stakeholder details, such as who are involved, location, group dynamics, etc., is a useful tool to help the business analysts to choose the most effective and efficient elicitation techniques for the given situation34. For example, the business analysts may decide to use interviews, focus groups, observation, or prototyping, depending on the stakeholder characteristics and preferences.

References: The CCBA® learning documents, which can be found on the IIBA website12, describe the various tasks and techniques that a business analyst can use to elicit the requirements from the stakeholders, including the selection of elicitation techniques. Additionally, the IIBA Bookstore offers resources that provide further insights into the objectives and best practices for business analysis, including the use of checklists and other tools to support the elicitation process345.

The BA team is evaluating the technology and infrastructure of the new COTS application and how it will interact with the existing legacy systems. Technology and infrastructure are the hardware, software, networks, and platforms that support the solution and enable its functionality. Evaluating the technology and infrastructure is an important aspect of assessing the feasibility, compatibility, and performance of the solution, as well as identifying any integration challenges, risks, or gaps. The BA team should consider the technical requirements, constraints, and dependencies of the solution, as well as the current and future state of the technology and infrastructure of the organization.

References: The answer is verified and explained using the principles found in the CCBA® certification learning documents, specifically the Business Analysis Body of Knowledge (BABOK®) guide, which outlines the knowledge areas and skills required for effective business analysis and the handling of such situations123.