Certification of Capability in Business Analysis CCBA Syllabus Exam Questions Answers

 The process that the BA is completing before selecting a design solution is requirements verification. Requirements verification is the process of ensuring that requirements and designs are complete, correct, consistent, clear, feasible, unambiguous, testable, and conform to standards2. It involves checking whether stakeholder, solution, and transition requirements align to the business requirements and whether the design satisfies the requirements. Requirements verification can help to identify and resolve errors, gaps, or inconsistencies in the requirements and designs before they are implemented. References: 2: BABOK Guide v3, Section 4.6

Stakeholder collaboration is the approach that the BA is defining when planning to organize a focus group to bring all the interested parties together and discuss the issues and possible risks for the new initiative. Stakeholder collaboration is the process of engaging with stakeholders to build consensus, resolve conflicts, provide feedback, and foster relationships3. A focus group is a technique for stakeholder collaboration that involves a facilitated discussion among a group of stakeholders on a specific topic or issue4. References: 3: BABOK Guide v3, Section 4.4 4: BABOK Guide v3, Section 4.4.5

 According to the BABOK® Guide, a business analyst (BA) should perform stakeholder analysis to identify the stakeholders who may be affected by or have an influence on the project, and to understand their needs, expectations, interests, power, and impact. A stakeholder analysis can help the BA to plan the appropriate level of stakeholder involvement, communication, and collaboration, and to manage potential conflicts and issues among the stakeholders. In this scenario, the BA should have performed a stakeholder analysis to prevent a similar situation in the future, where the project has a number of stakeholder conflicts and issues. By conducting a stakeholder analysis, the BA could have identified the sources and causes of the conflicts and issues, and devised strategies to resolve them effectively and efficiently. References:

• [BABOK® Guide], section 2.2: Conduct Stakeholder Analysis
• CCBA Exam Questions & Answers with Explanations, question 420

The stakeholders are being asked to confirm that organizational value will be created from the investment when the BA asked them to approve the requirements. This means that the stakeholders are being asked to agree that the requirements will deliver benefits or outcomes that are aligned with the strategic goals or objectives of the organization. The organizational value can be measured or estimated by various criteria such as return on investment, customer satisfaction, competitive advantage, etc.

The other options are incorrect because:

• Option B is incorrect because all questions have been answered is not what the stakeholders are being asked to confirm when the BA asked them to approve the requirements, but what the BA should ensure before asking them to approve the requirements. This means that the BA should address any queries, doubts, or concerns that the stakeholders may have regarding the requirements.
• Option C is incorrect because project priorities are agreed upon is not what the stakeholders are being asked to confirm when the BA asked them to approve the requirements, but what the BA should facilitate among the stakeholders before asking them to approve the requirements. This means that the BA should help the stakeholders to rank or order the requirements based on their importance, urgency, feasibility, risk, or dependency.
• Option D is incorrect because relevant legal and regulatory needs are met is not what the stakeholders are being asked to confirm when the BA asked them to approve the requirements, but what the BA should ensure during defining and documenting the requirements. This means that the BA should comply with any standards or rules that are imposed by external authorities or bodies on an industry or sector.

References:

• BABOK Guide v3, section 4.6: Requirements Life Cycle Management
• CCBA Exam Questions, question 34