Certification of Capability in Business Analysis CCBA Syllabus Exam Questions Answers

Project scope defines all of the required work to satisfy the requirements of the project, including the deliverables, activities, tasks, and resources needed. Project scope is usually documented in a project scope statement or a project charter. Project scope is different from product scope, which defines the features and functions of the product, service, or result that the project intends to deliver. Requirements envisioning is a technique to create a shared vision of the desired outcome among the stakeholders. Requirements foundation is a term used by some authors to describe the core concepts and principles of business analysis. References:

CCBA Handbook, page 11

[BABOK Guide], page 28

[Business Analysis for Practitioners: A Practice Guide], page 36

[Business Analysis: The Question and Answer Book], page 23

Requirements prioritization is the process of assigning relative importance or urgency to the requirements based on various criteria, such as business value, risk, dependency, cost, complexity, stakeholder preference, or regulatory compliance. Requirements prioritization is not limited to any specific approach to business analysis, such as plan-driven or change-driven, but it can be applied differently depending on the context and the level of uncertainty. Requirements prioritization helps to determine which requirements are essential, desirable, or optional for the solution scope, and how they will be addressed in the solution delivery. Requirements prioritization also helps to manage the expectations of the stakeholders and to resolve any conflicts or trade-offs among the requirements. References:

CCBA Handbook, page 18

[BABOK Guide], page 54

[Business Analysis for Practitioners: A Practice Guide], page 63

[Business Analysis: The Question and Answer Book], page 30

Benchmarking is a technique that involves comparing the performance, practices, or processes of one organization with those of another organization or industry leader. Benchmarking can help identify areas of improvement, best practices, and realistic goals. However, benchmarking also has some disadvantages, such as:

Time consumption: Benchmarking can be a time-consuming process that requires collecting, analyzing, and interpreting large amounts of data from multiple sources. It may also involve visiting other organizations or conducting interviews with their staff. Benchmarking may divert resources and attention from other important tasks or activities.

Requirement of expertise of the person conducting the study: Benchmarking requires a high level of expertise and skill from the person conducting the study. The person must be able to select appropriate benchmarks, measure performance accurately, interpret results correctly, and communicate findings effectively. The person must also be aware of the potential biases, limitations, and challenges of benchmarking, such as data availability, validity, reliability, and comparability.

Inability to produce innovative solutions: Benchmarking can limit the creativity and innovation of the organization by focusing on existing practices and processes of other organizations. Benchmarking may create a tendency to imitate or copy others, rather than to develop original or novel solutions. Benchmarking may also discourage risk-taking or experimentation, as the organization may become complacent or satisfied with matching or exceeding the benchmarks.

Discovery of new approaches, on the other hand, is not a disadvantage of benchmarking, but rather a potential benefit. Benchmarking can help the organization learn from the best practices and experiences of other organizations, and discover new or alternative ways of doing things. Benchmarking can expose the organization to different perspectives, ideas, and methods that can enhance its performance and competitiveness. References: Capability in Business Analysis™ (CCBA®) Certification, Business Analysis Driving Business Success, A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide)

The requirement “After the customer has received an email confirmation, the customer is likely to access the order status in the order history which is available upon order submission” is not atomic because it includes multiple actions and outcomes within a single requirement. An atomic requirement should be independent, complete, and capable of being understood and implemented on its own without needing to refer to other requirements.

References: The concept of atomic requirements is discussed in the BABOK® Guide, which is a key resource for the CCBA® certification. It emphasizes that each requirement should address one single aspect to avoid confusion and ensure clarity and tractability12.