Special Summer Sale 70% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: save70

Passed Exam Today CBAP

Page: 6 / 37
Total 497 questions

Certified Business Analysis Professional Questions and Answers

Question 21

A non-profit utility company has 900 employees, a majority of whom are hourly employees and must track their time using a paper based process. A few years ago, the Director of Human Resources purchased a software system to eliminate the current paper-based time reporting process. No requirements specific to the utility company were defined prior to the purchase. A team was formed to implement the software During implementation process, the team discovered the software lacked functionality and was not robust enough to support the general ledger requirements The company stopped the effort and incurred a $500,000 USD loss on the cost of the software.

This year, the Director of Finance requested that a team investigate the current paper-based time reporting process and recommend solutions. The Director of Finance feels that the Director of Human Resources must be involved as a critical stakeholder. The Director of Human Resources is still bitter about the last effort because the process stopped'.

Which of the following is included in performing a stakeholder analysis?

Options:

A.

Compare the expertise of the Director of Human Resources to other stakeholders

B.

Recommend excluding the Director of Human Resources as a stakeholder

C.

Develop a risk plan to anticipate negative behavior from the Director of Human Resources

D.

Implement all of the Director of Human Resources suggestions to relieve tension

Question 22

A leading software manufacturing company has appointed a business analyst (BA) to ensure that requirements are managed effectively and efficiently. The BA discovered some missing functionality as well as some implemented functionality which are not supported by requirements.

Which of the following tasks did the BA use to discover the issues?

Options:

A.

Define requirements architecture

B.

Elicit requirements again

C.

Evaluate requirement changes

D.

Trace requirements

Question 23

An organization is trying to streamline its current processes to improve performance and reduce costs. A business analyst (BA) conducted a process improvement workshop and identified the following issues as the top three items to be addressed:

1: There are multiple teams to define systems, functionality, and content, in many instances, multiple teams are defining the same functionalities while other functionalities are not being defined at all. leading to unclear understanding of business requirements.

2: Product specification forms are published each year. A comparison tool is used to evaluate specification differences between yearly releases; but does not adequately identify changes between versions and needs to be improved.

3: Training consists of a new team member shadowing a seasoned team member. There are no written training materials or formal training sources therefore training is inconsistent and not meeting the needs of the organization.

What approach would help the BA to understand the functionality definition issues?

Options:

A.

Business Analysis Communication Plan

B.

Business Analysis Performance Assessment

C.

Risk Register

D.

Requirements Traceability Repository

Question 24

During a prioritization meeting, a business analyst (BA) mentioned that the access management system requirements are not stable. The project manager and a team lead proposed removing the requirements from discussion. A domain subject matter expert (SME) insisted on making that requirement a high priority, because it is really important from their point of view.

What should the BA do?

Options:

A.

Make the requirement a lower priority to minimize unanticipated rework and wasted effort

B.

Set the requirements at a high priority to adhere to the SME's point of view

C.

Remove the requirement from the project

D.

Leave priority unfilled for these requirements

Page: 6 / 37
Total 497 questions