CBAP Questions Bank

 A milestone is a term used to describe a major deliverable or key event in the project used to measure project progress. A milestone is a significant point in time that marks the completion of a specific scope of work or a specific objective. A milestone can also be a checkpoint that indicates the readiness of the project to move to the next phase or stage. A milestone can be used to monitor and control the project schedule, budget, quality, and risks. A milestone can also be used to communicate the project status and achievements to the stakeholders and sponsors. A milestone is usually associated with a specific date and has no duration. References: IIBA BABOK Guide v3, section 5.1.3, page 163; CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, chapter 6, page 233; CBAP Sample Questions, question 233.

Diagrams are visual representations of information that can be used to define boundaries for business domains, categorize and create a hierarchy of items, and show data sources and their relationships for specific audiences. Diagrams can include various types of models, such as context diagrams, class diagrams, data flow diagrams, entity relationship diagrams, use case diagrams, and swimlane diagrams. Diagrams can help the BA to communicate complex information in a clear and concise way, and to elicit, analyze, and validate requirements with stakeholders. References: CBAP Handbook, CBAP Study Guide, BABOK Guide

A presentation is a conversation between one or more speakers centering on one specific topic, such as a business analysis technique, a solution option, or a project status update. Presentations are used to communicate information, persuade stakeholders, or demonstrate a solution. Presentations can be delivered in various formats, such as slides, videos, or posters. Presentations are one of the 50 business analysis techniques described in the BABOK® Guide. References:

BABOK® Guide, section 10.41, Presentation

CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, chapter 8, Elicitation and Collaboration Techniques, page 247

Certified Business Analysis Professional™ (CBAP®) | Coursera, course 3, Business Analysis: Elicitation and Collaboration, week 3, Presentation

 Lessons learned is a technique that involves identifying and documenting the successes, failures, and best practices of a project or initiative, and using them to improve the performance and quality of future work. Lessons learned can help the manager to help the BAs develop their skills and address the corrective actions, because it can provide feedback, insights, and recommendations on how to enhance the business analysis processes, methods, and competencies. Lessons learned can also help to identify the gaps, issues, and opportunities for improvement, and to plan and implement the necessary actions to resolve them. Team restructure, weekly meetings, or team building are not the best options for achieving this goal, because they are either too general, too specific, or not directly related to the business analysis skills and corrective actions. References:

CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, Chapter 8: Solution Evaluation, page 348

Business Analysis Body of Knowledge (BABOK) Guide, Version 3, Chapter 8: Solution Evaluation, section 8.5: Assess Enterprise Limitations, page 159

Business Analysis Professional Resources, IIBA Resource Collection, Business Analysis Body of Knowledge (BABOK) Guide

CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, Skillsoft Book, Chapter 8: Solution Evaluation, page 348