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The lead BA should implement key performance measures to identify areas of improvement, as this is the most effective way to assess the current state of the business analysis practices and the value they deliver to the organization. Key performance measures are quantifiable indicators that reflect the critical success factors of a project, process, or activity. They can be used to evaluate the quality, efficiency, and effectiveness of the business analysis deliverables and outcomes, as well as the satisfaction and engagement of the stakeholders. By measuring and analyzing the key performance indicators, the lead BA can identify the gaps, issues, and opportunities for improvement in the business analysis practices, and propose solutions to enhance them.

The other options are not the best actions to take. A BA time tracking system may help to monitor the effort and duration of the business analysis activities, but it does not provide information on the quality and value of the deliverables and outcomes. Templates for BAs to use may help to standardize and document the business analysis deliverables, but they do not ensure the alignment and agreement of the requirements and the stakeholder needs. Workload plans of the BA may help to manage the resources and priorities of the business analysis activities, but they do not measure the impact and benefits of the business analysis outcomes. References: The answer can be verified from the following sources:

• A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) Version 3, Chapter 2: Business Analysis Planning and Monitoring, p. 40-41, 48-49, 51-52.
• Business Analysis for Practitioners: A Practice Guide, Chapter 4: Requirements Life Cycle Management, p. 93-94, 97-98.

 Risk analysis is the type of analysis that the BA can use to alleviate the stakeholders’ concerns with the level of uncertainty they are willing to accept with the solution. Risk analysis is the process of identifying, assessing, and prioritizing the potential threats and opportunities that may affect the achievement of the business objectives or the delivery of the solution. Risk analysis can help the BA to understand the sources, causes, and impacts of uncertainty, and to communicate them to the stakeholders in a clear and transparent way. Risk analysis can also help the BA to propose and implement appropriate risk responses, such as avoidance, mitigation, transfer, or acceptance, to reduce the negative effects or enhance the positive effects of uncertainty. The other options are not the best types of analysis for this purpose, as they are more focused on identifying and measuring the gaps, costs, benefits, or specifications of the solution, rather than the uncertainty. References: Risk Analysis and Management, CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, BABOK Guide

 The defined change strategy is the input that the BA would use as an input into the assessment of risk. The change strategy is the approach that defines how the change will be implemented, managed, and sustained. It includes the scope, objectives, benefits, stakeholders, governance, communication, training, and transition plans of the change initiative. The change strategy provides the context and direction for the business analysis effort, and helps the BA to identify and evaluate the risks that may affect the success of the change. The other options are not the best inputs for the assessment of risk, as they are more relevant for other purposes, such as estimating the value, prioritizing the requirements, or validating the results of the business analysis effort. References: CBAP Handbook, CBAP Study Guide, BABOK Guide

A change in the requirement is a situation where the requirement is different from what was originally agreed upon by the stakeholders. This can happen due to various reasons, such as changing business needs, stakeholder feedback, regulatory changes, or technical constraints. To assess the change, the BA needs to conduct an impact analysis using traceability, which is a technique that involves identifying and documenting the relationships among requirements, stakeholders, solution components, and other artifacts. Traceability can help the BA to determine the scope, cost, schedule, quality, and risk implications of the change, and to communicate them to the relevant stakeholders for approval or rejection. The other options are not the best actions for assessing the change, as they are more suitable for different purposes, such as closing a defect that is not a defect, evaluating the potential threats and opportunities of the change, or finding the underlying cause of the defect. References: CBAP Handbook, CBAP Study Guide, BABOK Guide