IIBA CBAP Questions Answers

Quality is the degree to which a set of inherent characteristics fulfills requirements, according to the BABOK® Guide (p. 7). Quality is also defined as the extent to which a product or service meets the customer’s expectations and needs. Quality can be measured by various criteria, such as functionality, reliability, usability, efficiency, maintainability, and portability. Regulation, project phase, and scope are not related to the definition of quality. References:

• BABOK® Guide, p. 7
• CBAP / CCBA Certified Business Analysis Study Guide, p. 14
• Certified Business Analysis Professional™ (CBAP®) | Coursera, Course 1, Week 1, Video: “Introduction to Business Analysis”

GAP analysis is a technique that involves determining and documenting the variance between business requirements and current capabilities. GAP analysis helps to identify the gaps or discrepancies between the current state and the desired state of a system or a process. GAP analysis can also help to prioritize the requirements, define the scope, and plan the actions needed to close the gaps. GAP analysis is different from risk analysis, which is a technique that involves identifying, assessing, and managing the uncertainties and threats that may affect the project objectives. GAP analysis is also different from schedule analysis, which is a technique that involves estimating, monitoring, and controlling the time and resources needed to complete the project activities. GAP analysis is not a cost benefit analysis, which is a technique that involves comparing the costs and benefits of alternative solutions or courses of action. References:

• CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, Chapter 6: Enterprise Analysis, page 215-216.
• Business Capability Analysis: How to analyze capabilities, paragraph 3
• ProjectManagement.com - Variance Analysis, paragraph 1
• Which of the following techniques involves determining and documenting …, paragraph 1

 A requirements package is a document that contains a set of requirements that have been analyzed, refined, and formatted to meet the needs of various stakeholders. The primary goal of developing a requirements package is to communicate the requirements effectively and efficiently to the intended audience. A requirements package may include different levels of detail, different types of requirements, different formats and structures, and different supporting information depending on the stakeholder’s needs and preferences. A requirements package should be clear, concise, consistent, complete, correct, and testable. References:

• Certified Business Analysis Professional Handbook, page 24
• BABOK Guide, page 121

 A requirements management plan is a business analysis plan that defines and describes the process to be followed in managing the solution scope and requirements. It includes the following items12:

• The requirements structure and traceability
• The requirements prioritization and approval process
• The requirements change control process
• The requirements communication and reporting process
• The requirements validation and verification process
• The requirements configuration management process
• The requirements reuse and disposal process

A requirements management plan is an important component of the business analysis plan, as it helps to ensure that the requirements are aligned with the business needs and objectives, and that they are delivered and maintained in a consistent and effective way. References:

• Requirements Management Plan - IIBA®
• Requirements Management Plan Template