CBAP Exam Dumps : Certified Business Analysis Professional

Alternative generation is a business analysis element that tries to identify as many potential options as possible to meet the business objectives and fill identified gaps in capabilities. Alternative generation is part of the strategy analysis knowledge area, which involves defining the business need, assessing the current state, defining the future state, identifying solution options, and recommending a solution. Alternative generation helps to explore the possible ways to achieve the desired outcomes, and to evaluate the feasibility, viability, and suitability of each option. Alternative generation can use various techniques, such as brainstorming, benchmarking, market analysis, or SWOT analysis, to generate and compare different solution alternatives. References:

[A Guide to the Business Analysis Body of Knowledge (BABOK Guide)], version 3, page 100, section 5.41

[CBAP Certification Study Guide v3.0], Chapter 5: Strategy Analysis, Section 5.4: Identify Solution Options, page 5-152

What Is Business Analysis and Why Is It Important? - Indeed, paragraph 4

More CBAP Preparation Questions – The Functional BA, question 4

The next step for the BA after selecting a passive approach for establishing performance metrics is to identify the performance measures. Performance measures are the indicators that are used to evaluate the effectiveness and efficiency of a process, a solution, or an outcome. They can be quantitative or qualitative, and they can be based on various criteria, such as time, cost, quality, customer satisfaction, or compliance. The BA should identify the performance measures that are relevant, measurable, achievable, and aligned with the objectives and requirements of the project. The BA should also define the baseline and target values for each performance measure, as well as the data sources and collection methods. References:

CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, Chapter 7: Solution Evaluation, Section 7.1: Measure Solution Performance, p. 307-308

A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide), Version 3, Chapter 7: Solution Evaluation, Section 7.1: Measure Solution Performance, p. 267-268

 A fishbone diagram is a technique that helps identify, explore, and display the possible causes of a specific problem or quality characteristic. It can also be used to analyze the root causes of a problem or a gap between the current and desired states of a solution. By using a fishbone diagram, the BA can understand the reason why the performance of the solution does not meet the expected benefits and identify potential corrective actions. References:

CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, Chapter 10: Solution Evaluation, page 393

Business Analysis Body of Knowledge (BABOK ®) Guide, Version 3, Section 10.23: Fishbone Diagrams, page 382-383