CBAP Exam Dumps : Certified Business Analysis Professional

The BA can alleviate the concerns of the stakeholders in domain 2 by presenting a model applicable for them. A model is a representation of a concept or system that is used to communicate, analyze, or design. A model can help the BA to convey complex or abstract information in a clear and concise way, using the appropriate level of detail, notation, and terminology for the audience. A model can also help the BA to elicit feedback, validate understanding, and resolve issues or conflicts. A survey, an estimation, or a backlog are not the best options to alleviate the concerns of the stakeholders in domain 2, because they are either too general, too specific, or too technical, and they do not address the root cause of the problem, which is the lack of clarity and relevance of the presentation. References:

CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, Chapter 7: Requirements Analysis and Design Definition, page 279

Business Analysis Body of Knowledge (BABOK) Guide, Version 3, Chapter 7: Requirements Analysis and Design Definition, section 7.5: Specify and Model Requirements, page 133

Business Analysis Professional Resources, IIBA Resource Collection, Business Analysis Body of Knowledge (BABOK) Guide

CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, Skillsoft Book, Chapter 7: Requirements Analysis and Design Definition, page 279

 Enterprise architecture is not an input for the conduct stakeholder analysis task. Enterprise architecture is a description of the structure, behavior, and governance of an organization and its information systems. Enterprise architecture may be an output of the business analysis process, but it is not an input for identifying and analyzing the stakeholders. The inputs for the conduct stakeholder analysis task are enterprise environmental factors, organizational process assets, and business need. Enterprise environmental factors are the internal and external factors that may influence the business analysis activities, such as the organizational culture, structure, policies, processes, and systems. Organizational process assets are the existing resources, standards, and guidelines that can be used to perform the business analysis activities, such as templates, tools, methodologies, and best practices. Business need is the problem or opportunity that the organization is facing and that requires a solution. References:

BABOK® Guide, p. 29, 104

CBAP / CCBA Certified Business Analysis Study Guide, p. 45, 49

Certified Business Analysis Professional™ (CBAP®) | Coursera, Course 1, Week 3, Video: “Stakeholder Analysis”

The next step for the BA after selecting a passive approach for establishing performance metrics is to identify the performance measures. Performance measures are the indicators that are used to evaluate the effectiveness and efficiency of a process, a solution, or an outcome. They can be quantitative or qualitative, and they can be based on various criteria, such as time, cost, quality, customer satisfaction, or compliance. The BA should identify the performance measures that are relevant, measurable, achievable, and aligned with the objectives and requirements of the project. The BA should also define the baseline and target values for each performance measure, as well as the data sources and collection methods. References:

CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, Chapter 7: Solution Evaluation, Section 7.1: Measure Solution Performance, p. 307-308

A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide), Version 3, Chapter 7: Solution Evaluation, Section 7.1: Measure Solution Performance, p. 267-268