Pass CBAP Exam Guide

 Influence and attitude are two factors that the business analyst must consider when conducting stakeholder analysis. Influence is the stakeholder’s ability to affect the project or the solution, either positively or negatively. Attitude is the stakeholder’s level of support or resistance to the change, either enthusiastic or reluctant. By assessing these two factors, the business analyst can determine the stakeholder’s impact and interest in the project, and plan the appropriate engagement and communication strategies for each stakeholder group. References:

• CBAP® Handbook, page 15, section 4.1.2.3
• BABOK® Guide, page 32, section 3.2.3
• How To Create a Stakeholder Analysis (With Example)
• How to Conduct a Thorough Stakeholder Analysis - CloudApp Blog … - Zight

 Functional is not a characteristic of a requirement, but a type of requirement. A functional requirement describes what the system or solution should do, such as the features, functions, behaviors, or capabilities1. A characteristic of a requirement is a quality or attribute that makes the requirement good or effective. There are different sources that list different characteristics of a requirement, but some of the common ones are: clear, complete, consistent, correct, feasible, modifiable, unambiguous, and testable2345. These characteristics help to ensure that the requirement is well-defined, understood, verified, and validated. References:

• Functional vs Non-functional Requirements: What’s the Difference?
• 1.4 Characteristics of a Good Requirement - InformIT
• How To Write a Good Requirement? 14 Qualities | Insights Spotter
• Needs and Solutions, Requirements and Designs - IIBA®
• Effectively! – Requirement Characteristics - ArgonDigital

 Scope modeling is a technique that can be used to establish appropriate boundaries for the solution, as it describes the essence of one or more boundaries and places components inside or outside those boundaries. Scope modeling can help to define the scope of control, change, solution, or need for the project. Scope modeling can also help to identify the in-scope and out-of-scope elements, as well as the relationships and dependencies among them. Scope modeling can provide the foundation for understanding the scope of the solution and the value it delivers to the organization12. Scope modeling can be represented as a blend of diagrams, matrices, and textual descriptions, such as context diagrams, use case models, Venn diagrams,etc134. References: 1: Scope modelling in business analysis – The Functional BA1 2: 10.41 Scope Modelling | IIBA®2 3: Business Analysis Scope Modeling Training | Netmind Course3 4: How Should a Business Analyst Define “Project Scope?”4

SWOT analysis is a technique for assessing the internal and external factors that may affect the feasibility, acceptability, and suitability of a proposed solution or solution approach. It evaluates the strengths and weaknesses of the solution or solution approach, as well as the opportunities and threats in the business environment. SWOT analysis helps to identify the key issues and risks that need to be addressed or mitigated, as well as the potential benefits and advantages that can be leveraged or enhanced. References:

• A Guide to the Business Analysis Body of Knowledge (BABOK Guide), Version 3, Chapter 10: Techniques, Section 10.50: SWOT Analysis
• SWOT Analysis: How To With Table and Example - Investopedia
• SWOT - Definition, Examples, Process, Uses - Corporate Finance Institute