Certified Business Analysis Professional CBAP Syllabus Exam Questions Answers

Interface analysis is a technique of identifying and specifying the points of interaction between a solution and its external entities, such as other systems, devices, or users. Interface analysis can help to determine the interoperability of the software, the databases, and the web application by defining the requirements for the data exchange, communication, and integration among them. Interface analysis can also help to identify any potential issues, risks, or dependencies related to the interfaces. References: BABOK Guide v3, page 128; CBAP / CCBA Certified Business Analysis Study Guide, page 184.

The conduct elicitation activity is a technique to understand stakeholder needs and identify potential solutions that may meet those needs. It involves guiding stakeholders and collaborating with them through the elicitation activity, doing research or running experiments, and capturing elicitation outcomes1. The captured outcomes should be recorded in a format that is clear, consistent, and accessible for future reference and analysis. Text messages sent via a secured mobile phone are not an acceptable element for requirements documentation, as they are not easily retrievable, traceable, or verifiable. Written documents, visual or audio recordings, and whiteboards are acceptable elements for requirements documentation, as long as they are properly stored, labeled, and managed2. References: Conduct Elicitation - iiba.org, Conducting elicitation activity – The Functional BA

 The solution development team is appearing to change the prioritization of the requirements based on overstated complexity of the project work. This means that they are exaggerating the difficulty and effort involved in implementing a certain portion of the requirements, in order to lower their priority or avoid doing them altogether. This may indicate that the team does not want to implement those requirements for some reason, such as lack of interest, skills, resources, or alignment with the solution vision. This may also result in a loss of trust and collaboration between the business analyst and the solution development team, and a compromise of the quality and value of the solution.

The other options are not correct. A. Changing the prioritization of the requirements based on the past project is not what the solution development team is appearing to do, as they are insisting that this is a different type of requirements than the previous project. C. Getting the requirements removed from the project scope is not what the solution development team is appearing to do, as they are not explicitly asking for that, but rather expressing the difficulty of the requirements. D. Having the business analyst report the difficulty of the project work to the project customer is not what the solution development team is appearing to do, as they are not suggesting that, but rather complaining about the complexity of the project work. References:

Business Analysis Professional (CBAP) Certification Study Guide, page 131, section 4.2.3 Requirements Prioritization

Prioritizing Requirements - IIBA®

How to Prioritize Requirements: Techniques, Tools, and Examples

Creative thinking is a type of analytical thinking that involves generating new ideas and innovative concepts to approach problems, solve problems, and generate alternative solutions. Creative thinking helps the business analyst to find novel and original ways to address the needs and expectations of the stakeholders, overcome the challenges and constraints of the project, and add value to the solution. Creative thinking also helps the business analyst to explore different perspectives, challenge assumptions, and experiment with different possibilities. The other options are not types of analytical thinking, but rather techniques or skills that can be used to enhance creative thinking. Lateral thinking is a technique that involves using logic and reasoning to find unconventional or unexpected solutions. Brainstorming is a technique that involves generating a large number of ideas in a group setting. Decision making is a skill that involves choosing the best option among several alternatives based on criteria and evidence. References:

9.1 Analytical Thinking and Problem Solving, paragraph 1

Top 11 Most Effective Business Analysis Techniques | 2024, paragraph 2

6 business analysis techniques to use in your strategic plans, paragraph 2

What is analytical thinking ? – The Functional BA, paragraph 2

Business Analysis Blog | Systems Thinking – An Analyst’s Essential …, paragraph 2