An IT manager is evaluating ticket resolution times. While reviewing the data, the manager notices repetitive issues are taking longer than expected to resolve. Which of the following changes should the manager implement to resolve repetitive issues more quickly?
Auser is unable to perform contactless payments with a phone. Which of the following functions is MOST likely causing the issue?
Which of the following is an unsecure remote access protocol?
While on a VoIP call, one user is unable to understand the other because the audio is breaking up. Which of the following BEST describes what is occurring on the call?