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Free Access CompTIA 220-1101 New Release

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Total 833 questions

CompTIA A+ Certification Exam: Core 1 Questions and Answers

Question 21

An IT manager is evaluating ticket resolution times. While reviewing the data, the manager notices repetitive issues are taking longer than expected to resolve. Which of the following changes should the manager implement to resolve repetitive issues more quickly?

Options:

A.

Require the technicians to spend more time testing theories to determine the root causes of issues.

B.

Require the technicians to verify full system functionality when resolving issues.

C.

Require the technicians to gather more information when speaking with users about issues.

D.

Require the technicians to document the findings, action, and outcomes of issues.

Question 22

Auser is unable to perform contactless payments with a phone. Which of the following functions is MOST likely causing the issue?

Options:

A.

NFC

B.

Hotspot

C.

Bluetooth

D.

USB

Question 23

Which of the following is an unsecure remote access protocol?

Options:

A.

SSH

B.

HTTPS

C.

SFTP

D.

Telnet

Question 24

While on a VoIP call, one user is unable to understand the other because the audio is breaking up. Which of the following BEST describes what is occurring on the call?

Options:

A.

High latency

B.

External interference

C.

No connectivity

D.

Port flapping

Page: 6 / 62
Total 833 questions