Salesforce CPQ-Specialist Based on Real Exam Environment

 Requirement:

Amend an active contract and adjust prices for subscriptions and assets based on new discounts.

 Solution:

Use the Amend Contract process.

Adjust prices for subscriptions or assets directly by modifying the Net Price or Price field.

Use the Refresh Prices button to apply changes to the amended contract.

 Why Other Options are Incorrect:

A: Cloning Quote Lines is unnecessary and inefficient for contract amendments.

B: Changing the contract status to Draft is not supported in standard CPQ.

D: Creating a new Price Book is not required for this use case.

 Salesforce CPQ Reference:

The Amendments Process is extensively documented in CPQ Subscription Management ​.

 Scenario:

Multiple Approval Chains appear in Advanced Approvals, and the order of completion depends on the Final Approval Step value.

 Behavior:

Advanced Approvals prioritizes chains based on their Final Approval Step value, processing the chain with the lowest value first.

 Why Other Options Are Incorrect:

A: Approval Chains are not completed independently but follow the step order.

B: The display order on the screen does not determine completion order.

C: Lowest Approval Step applies to individual steps, not the entire chain.

 Salesforce CPQ Reference:

Approval Chains and step prioritization are detailed in Advanced Approvals Configuration ​.

 Scenario:

A subscription product does not appear in the Product Selection screen during search.

 Possible Causes:

A: The Active checkbox must be TRUE for the product to appear.

D: The product requires a Pricebook Entry in the corresponding Quote’s Pricebook.

E: If the Component checkbox is TRUE, the product is treated as a bundle component, not standalone, and will not appear in search results.

 Why Other Options Are Incorrect:

B: Cost records are unrelated to product visibility.

C: The Optional checkbox determines bundling behavior, not search visibility.

 Salesforce CPQ Reference:

Product visibility settings are detailed in CPQ Product Selection Configuration ​.

 Requirement Overview:

Admin needs to enable Additional Discounts at both the Quote and Group levels in the Line Editor.

 Solution Steps:

For the Quote Object:

Navigate to Setup > Object Manager > Quote.

Locate the Line Editor Field Set.

Add the Additional Disc. (%) field to the field set.

For the Quote Line Group Object:

Navigate to Setup > Object Manager > Quote Line Group.

Locate the Line Editor Field Set.

Add the Additional Disc. (%) field to the field set.

 Testing:

Open the Quote Line Editor and confirm the visibility of the Additional Discount fields at both levels.