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Avaya Oceana™ Solution Support Exam Questions and Answers

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Question 1

To take a backup of the Intersystem cache database, which application file must run from the Install directory of Omni channel Windows Multimedia Server?

Options:

A.

\Avaya\Oceana\Oceana\Backup And Restore\Backup and Restore.exe

B.

\Avaya\Oceana\Oceana\Backup And Restore\OmnichannelBackup.exe

C.

\Avaya\Oceana\Oceana\Backup And Restore\Backup.exe

D.

\Avaya\Oceana\Oceana\Backup And Restore\CacheDatabaseBkp.exe

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Question 2

If not using Security Assertion Markup Language (SAML) authentication in the deployed solution which statement regarding the Avaya Oceana Agent/Supervisor Login is correct?

Options:

A.

Avaya Oceana Workspaces relies on CM for authentication and authorization.

B.

Avaya Oceana Workspaces does not require UAC authorization while logging in.

C.

Avaya Oceana Workspaces requires LDAP Authentication while logging in.

D.

Avaya Oceana Workspaces does not require LDAP Authentication while logging in.

Question 3

When a customer leverages Avaya Aura® Experience Portal as their self-service application, during the first leg of voice call processing, which component from the Avaya Aura® stack contacts Context Store to create a Context ID for the new Voice Interaction?

Options:

A.

Avaya Aura® Experience Portal IVR Application

B.

Avaya Aura® Session Manager

C.

Avaya Aura® Application Enablement Services

D.

Avaya Aura® Communication Manager

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