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Avaya 3313 Exam With Confidence Using Practice Dumps

Exam Code:
3313
Exam Name:
Avaya Aura® Contact Center Maintenance and Troubleshooting Exam
Certification:
ACSS-3300
Vendor:
Avaya
Questions:
63
Last Updated:
Nov 21, 2024
Exam Status:
Stable
Avaya 3313

3313: ACSS-3300 Exam 2024 Study Guide Pdf and Test Engine

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Avaya Aura® Contact Center Maintenance and Troubleshooting Exam Questions and Answers

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Question 1

A Contact Center administrator reports that when attempting to add an agent they are unable to assign a Domain User Name from the list of browsed user accounts. The account status is shown as "Assigned".

What has caused this condition?

Options:

A.

The Contact Center Manager Administration (CCMA) server is not connected to the Domain Controller.

B.

The Contact Center administrator does not have the required permissions on the Domain Controller to make this account selection.

C.

The Domain User Name has been deleted from the Domain Controller, and is no longer available for selection.

D.

The Domain User Name has already been mapped to an existing CCT agent.

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Question 2

You are experiencing issues with voice treatments being played to callers. You believe there may be a problem with the co-resident Avaya Aura Server (AAMS).

Where would you go to find AAMS related errors?

Options:

A.

Alarm Viewer in the AAMS server utility

B.

Windows Application Event Log on the AAMS

C.

Alarms page in the system status section of the AAMS Element Manager

D.

Event logs located in D:\Avaya\Logs\MAS on the AAMS

Question 3

You have downloaded and installed the SQuirreL SQL Client. Once you launch the application, you must define a connection to the Cache database.

What is the first step in creating the connection to the database?

Options:

A.

Click on Aliases

B.

Click on Connect to

C.

Click on AACC-DATABASE-CCMS

D .Click on Startup

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