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Avaya 3313 Exam With Confidence Using Practice Dumps

Exam Code:
3313
Exam Name:
Avaya Aura® Contact Center Maintenance and Troubleshooting Exam
Certification:
ACSS-3300
Vendor:
Avaya
Questions:
63
Last Updated:
Dec 22, 2024
Exam Status:
Stable
Avaya 3313

3313: ACSS-3300 Exam 2024 Study Guide Pdf and Test Engine

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Avaya Aura® Contact Center Maintenance and Troubleshooting Exam Questions and Answers

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Question 1

Refer to the Exhibit.

Which communication protocol is used between the Avaya Aura® Session Manager (ASM) and the Avaya Aura® Contact Center (AACC)?

Options:

A.

AML

B.

H.323

C.

SIP

D.

TLS

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Question 2

While troubleshooting a communication control (CCT) issue, Avaya support has requested an archive of all current CCT log files.

How would you make an archive of the log files to provide to support personnel?

Options:

A.

Create a ZIP archive of all files in D:\Avaya\Logs\CCT.

B.

The Archive Manager creates a new log file archive every hour. the archive will be available configured archive location when the Archive Manager completes the archive process.

C.

Run the log Archive utility on the CCT and click the "Schedule An hive" button on the tab. When the schedule completes, the archive will be available in the configured archive lot

D.

Run the Log Archiver utility on the CCT server and click the "Archive AM Files Now" button on Settings tab. The archive will be available in the configured archive location.

Question 3

A technician is troubleshooting a hung call under Public Tabular Displays > Standard Skillset Display.

When using the Phantom Scan Utility (Pscan) to view waiting calls, what will occur when you select a Call ID and click the Clear button?

Options:

A.

The call is disconnected and you must refresh the Real-Time Display Report.

B.

The call is removed from the utility and from the Real Time Display Report.

C.

The call is removed from the utility but will remain on the Real-Time Display Report

D.

The call is removed from the Real-Time Display Report and the call is disconnected.

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