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Avaya 6210 Exam With Confidence Using Practice Dumps

Exam Code:
6210
Exam Name:
Avaya Aura ContactCenter Implementation Exam
Certification:
ACIS Avaya Aura Contact Center
Vendor:
Avaya
Questions:
124
Last Updated:
Nov 21, 2024
Exam Status:
Stable
Avaya 6210

6210: ACIS Avaya Aura Contact Center Exam 2024 Study Guide Pdf and Test Engine

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Avaya Aura ContactCenter Implementation Exam Questions and Answers

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Question 1

You are installing Avaya Agent Desktop (AAD) on an agent PC.

Which three Microsoft software components must be installed? (Choose three.)

Options:

A.

Microsoft Visual C++ 2005 SP1 Redistributable Package (x86)

B.

Microsoft WinPcap

C.

Microsoft .NET Framework 4.5.2

D.

Microsoft Internet Explorer 10.0 (32-bit) or 11.0 (32-bit)

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Question 2

You are deploying Avaya Agent Desktop (AAD) for the first time in a SIP-enabled contact center.

Which configuration step should be performed in Contact Center Management Administration (CCMA) for agents to use AAD?

Options:

A.

Assign an AAD login ID and password to each agent.

B.

Enable Agent Desktop integration in each agent’s Call Presentation Class.

C.

Associate a domain user account with each agent.

D.

Acquire each agent’s telephone.

Question 3

For Avaya Aura® Contact Center R7, which three statements regarding the Windows installation is true? (Choose three.)

Options:

A.

Avaya Aura® Contact Center Release 7 is supported on Microsoft Windows Server 2008 R7.

B.

Customers upgrading to Avaya Aura® Contact Center Release 7.x, must migrate to a new Microsoft Windows Server 2012 R2 operating system.

C.

Avaya Aura® Contact Center Release 7 is supported on the Microsoft Windows Server 2012 R2 operating system.

D.

A Microsoft Windows Server 2012 R2 operating system product key is required.

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