CertsTopics Logo

Winter Special - Limited Time 65% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: top65certs

Avaya 7392X Exam With Confidence Using Practice Dumps

Exam Code:
7392X
Exam Name:
Avaya Aura Call Center Elite Implementation Exam
Certification:
ACIS - 7392
Vendor:
Avaya
Questions:
63
Last Updated:
Nov 21, 2024
Exam Status:
Stable
Avaya 7392X

7392X: ACIS - 7392 Exam 2024 Study Guide Pdf and Test Engine

Are you worried about passing the Avaya 7392X (Avaya Aura Call Center Elite Implementation Exam) exam? Download the most recent Avaya 7392X braindumps with answers that are 100% real. After downloading the Avaya 7392X exam dumps training , you can receive 99 days of free updates, making this website one of the best options to save additional money. In order to help you prepare for the Avaya 7392X exam questions and verified answers by IT certified experts, CertsTopics has put together a complete collection of dumps questions and answers. To help you prepare and pass the Avaya 7392X exam on your first attempt, we have compiled actual exam questions and their answers. 

Our (Avaya Aura Call Center Elite Implementation Exam) Study Materials are designed to meet the needs of thousands of candidates globally. A free sample of the CompTIA 7392X test is available at CertsTopics. Before purchasing it, you can also see the Avaya 7392X practice exam demo.

Get 7392X Full Access

Related Avaya Exams

Avaya Aura Call Center Elite Implementation Exam Questions and Answers

Get Free 7392X Questions and Answers
Question 1

In an Expert Agent Selection (EAS) Call Center, the customer wants queued calls to be answered by the agent that has been available the longest. Skill level is not be taken into account when routing the queued calls to an agent.

To meet this requirement, to which type of call distribution method should the hunt group> be configured?

Options:

A.

Direct Department Calling (DDC)

B.

Uniform Call Distribution Most Idle Agent (UCD-MIA)

C.

Uniform Call Distribution-Least Occupied Agent (UCD-LOA)

D.

Dynamic Agent Selection (DAS)

E.

Expert Agent Distribution-Most Idle Agent (EAD-MIA)

Buy Now
Question 2

Which two statements describe the benefits of using Expert Agent Selection (EAS)? (Choose two.)

Options:

A.

It improves agent performance as supervisors have the option to have agents handle calls based on either skill level or greatest need.

B.

It provides basic reporting on Vectors, Agents, and Trunk Groups.

C.

It facilitates routing of incoming calls to a Voice Response Unit to facilitate self-service.

D.

It provides options for selecting among available agents with the same skill.

E.

It enables recorded announcements to be played to incoming calls.

Question 3

Which three Items are components of Communication Manager? (Choose three.)

Options:

A.

endpoints

B.

gateways

C.

sessions

D.

trunks

E.

desktops

Get Free 7392X Questions and Answers