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Avaya 7392X Exam With Confidence Using Practice Dumps

Exam Code:
7392X
Exam Name:
Avaya Aura Call Center Elite Implementation Exam
Certification:
Vendor:
Questions:
63
Last Updated:
Feb 26, 2025
Exam Status:
Stable
Avaya 7392X

7392X: ACIS - 7392 Exam 2025 Study Guide Pdf and Test Engine

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Avaya Aura Call Center Elite Implementation Exam Questions and Answers

Question 1

A customer wants to avoid an abandoned Call if an agent leaves their position, and an Incoming automatic call distribution (ACD) call rings at the agent's phone.

Which call center feature provides this capability?

Options:

A.

Variable in Vectors

B.

Adjunct Routing

C.

Forced Agent Logout from the After Call Work (ACW) mode

D.

Redirection on No Answer (RONA)

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Question 2

Which three statements about configuring a Call Center with the Elite offer are true? (Choose three.)

Options:

A.

It is possible to use Vector Directory Number (VDN) skill preferences.

B.

Call Management System (CMS) or IQ must be used as the reporting tool.

C.

It includes Export Agent Selection (EAS) and Business Advocate (BA).

D.

Service Level Maximize (SLM) can be used as a skills-based call distribution type.

E.

SLM can be used as an agent-based call distribution type.

Question 3

Which form displays the total number of Automatic Call Distribution (ACD) agents that can be logged in simultaneously?

Options:

A.

System-Parameters Security

B.

Special System Parameters

C.

System-Parameters Customer-Options

D.

Feature-Related System Parameters