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Avaya 33820X Exam With Confidence Using Practice Dumps

Exam Code:
33820X
Exam Name:
Avaya Aura Call Center Elite & Elite Multichannel Solution Design Exam
Certification:
ACDS-3382
Vendor:
Avaya
Questions:
64
Last Updated:
Mar 12, 2025
Exam Status:
Stable
Avaya 33820X

33820X: ACDS-3382 Exam 2025 Study Guide Pdf and Test Engine

Are you worried about passing the Avaya 33820X (Avaya Aura Call Center Elite & Elite Multichannel Solution Design Exam) exam? Download the most recent Avaya 33820X braindumps with answers that are 100% real. After downloading the Avaya 33820X exam dumps training , you can receive 99 days of free updates, making this website one of the best options to save additional money. In order to help you prepare for the Avaya 33820X exam questions and verified answers by IT certified experts, CertsTopics has put together a complete collection of dumps questions and answers. To help you prepare and pass the Avaya 33820X exam on your first attempt, we have compiled actual exam questions and their answers. 

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Related Avaya Exams

Avaya Aura Call Center Elite & Elite Multichannel Solution Design Exam Questions and Answers

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Question 1

An Avaya Aura® Call Center Elite customer wants an application solution with the following requirements:

• Synchronizes with a deskphone to share the control of telephony and agent features

• Includes capabilities of integrated video and Instant messaging

• Increases collaboration

• Reduces agent talk time and facilitates first call resolution

To meet these requirements, which two applications would you recommend to be used in conjunction with Call Center Elite? (Choose two.)

Options:

A.

Agent Desktop Displays (ADD)

B.

Avaya one-X® Agent

C.

Agent Map

D.

Avaya Agent for Desktop (AAfD)

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Question 2

A new customer needs a solution that runs on their existing Avaya Aura® Unified Communication (UC) platform, and provides basic and advanced call center features like Expert Agent Selection and Best Service Routing.

Based on these requirements, which solution would you recommend to the customer?

Options:

A.

Avaya Aura® Elite Multichannel

B.

Avaya Aura® Call Center Elite

C.

Avaya Intelligent Customer Routing

D.

Avaya Proactive Contact

Question 3

Avaya Intelligent Xperiences provides different Avaya OneCloud deliveries.

Which software delivery is multi-tenant and designed for customers that require more standard feature functionality in their UC and CC solutions?

Options:

A.

Public

B.

Private

C.

Hybrid

D.

CPaaS

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