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Avaya 3312 Exam With Confidence Using Practice Dumps

Exam Code:
3312
Exam Name:
Avaya Aura® Contact Center Administration Exam
Certification:
ACSS-3300
Vendor:
Avaya
Questions:
66
Last Updated:
Nov 21, 2024
Exam Status:
Stable
Avaya 3312

3312: ACSS-3300 Exam 2024 Study Guide Pdf and Test Engine

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Avaya Aura® Contact Center Administration Exam Questions and Answers

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Question 1

A customer wants to measure the system-wide Contact Center traffic, not just traffic on an individual skillset or application basis.

Which category of intrinsic would provide this information?

Options:

A.

Open Queue

B.

Traffic

C.

Call

D.

Time

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Question 2

From which area of the Avaya Agent Desktop can you copy the Customer CLID?

Options:

A.

Customer Basic Tab

B.

Customer Intrinsics Tab

C.

Customer Detail Tab

D.

Customer Contact Tab

Question 3

When using a host block within a call flow, to what does the Provider ID value refer?

Options:

A.

This is the HDX Connection Provider ID set within the database integration wizard.

B.

This is the SQL Statement ID set within the database integration wizard.

C.

This is the license identifier of the Avaya Aura® Contact Center (AACC) base Contact Center Manager Server (CCMS) license.

D.

This is the caller's telephone number.

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