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Avaya 7492X Exam With Confidence Using Practice Dumps

Exam Code:
7492X
Exam Name:
Avaya Aura® Call Center Elite Support Exam
Certification:
ACSS - 7492
Vendor:
Avaya
Questions:
83
Last Updated:
Dec 22, 2024
Exam Status:
Stable
Avaya 7492X

7492X: ACSS - 7492 Exam 2024 Study Guide Pdf and Test Engine

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Avaya Aura® Call Center Elite Support Exam Questions and Answers

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Question 1

A company using Avaya Aura® Call Center Elite is experiencing problems configuring vectors. The vector is not routing calls to a particular queue. Vectors are routing calls to other configuration queues correctly.

As a part of a good Global Support Services (CSS) methodology, what should the company do next?

Options:

A.

Reduce or eliminate the business Impact of the vector by testing the vectors.

B.

Identify components where the queue is configured. Including the switch, the communication manager, and the programming of the vector, and formulate a hypothesis for testing.

C.

Take corrective action for the vector configuration, by reviewing the current situation and modifying It until the vector queues calls properly.

D.

Determine the frequency and severity of the Issue where the vector does not route calls properly

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Question 2

The Status Poll VDN does not respond to a consider location vector command. Which three reasons are causing this problem? (Choose three.)

Options:

A.

The Incorrect Status Poll VDN is defined in HSR application form.

B.

The Console Permission is NOT enabled.

C.

The Route-pattern TSC settings has a setting = n.

D.

The Interflow Vector Is not defined at the remote location.

E.

The Status Poll VDN is using TAC Instead of aar analysis digits.

Question 3

Which vector object can replace the Time of day (TOD) global Vector Variable?

Options:

A.

Vector Routing Table

B.

Business Schedule Table

C.

Service Hours Table

D.

Policy Routing Table

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