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6210 Exam Dumps : Avaya Aura ContactCenter Implementation Exam

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Avaya Aura ContactCenter Implementation Exam Questions and Answers

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Question 1

You are preparing for the first backup Avaya Aura® Contact Center.

Which step is required in the Contact Center Database Maintenance utility to prepare for the backup?

Options:

A.

On the Backup Locations tab, select the Tape Drive.

B.

On the Backup Locations tab, select the Drive, enter the UNC Path, username and password.

C.

On the Backup Locations tab, select the Applications.

D.

Shut down all services.

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Question 2

You are installing Avaya Agent Desktop (AAD) on an agent PC.

Which three Microsoft software components must be installed? (Choose three.)

Options:

A.

Microsoft Visual C++ 2005 SP1 Redistributable Package (x86)

B.

Microsoft WinPcap

C.

Microsoft .NET Framework 4.5.2

D.

Microsoft Internet Explorer 10.0 (32-bit) or 11.0 (32-bit)

Question 3

In Contact Center Release 7, Contact Center Manager Administration (CCMA) stores information in a Cache Database.

Which three statements regarding the Cache database are true? (Choose three.)

Options:

A.

It simplifies the overall solution as all components use a common database.

B.

Avaya Aura® Contact Center Release 7 updates the version of Cache 2015 to Intersystem Cache.

C.

The Cache database technology supports database shadowing for fault tolerant and mission critical solutions such as AACC.

D.

All data is now replicated and there is no need for a CCMA backup and restore.

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