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Avaya 7495X Exam With Confidence Using Practice Dumps

Exam Code:
7495X
Exam Name:
Avaya Oceana - Solution Integration Exam
Certification:
Avaya Other Certification
Vendor:
Avaya
Questions:
0
Last Updated:
N/A
Exam Status:
Stable
Avaya 7495X

7495X: Avaya Other Certification Exam 2025 Study Guide Pdf and Test Engine

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Avaya Oceana - Solution Integration Exam Questions and Answers

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Question 1

While working on Email Channel Configurations in Avaya Oceana®, where can you enable the Agent Initiated Email feature for Agents?

Options:

A.

Email > Recipient Address > Edit Mail box > check the Agent Initiated Email check box

B.

Email > Rule Groups > Edit Default Rule > check the Agent Initiated Email check box

C.

Email > System Rules > Edit Default Rule > check the Agent Initiated Email check box

D.

Email > Sender Groups > Edit Mail box> check the Agent Initiated Email check box

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Question 2

Which statement about Avaya Oceana® Engagement Designer (ED) Work Flows is true?

Options:

A.

ED Work Flows are not required while Task Bundles are present in the Engagement Designer.

B.

ED Work Flow is mandatory for only Multimedia Interaction Channels (chat, email, SMS, etc.)

C.

ED Work Flow cannot be edited by the Customers/Business Partners as per their Business Logic.

D.

ED Work Flow is mandatory for every Interaction Channel (voice, chat, email, SMS, etc.)

Question 3

Avaya Oceana® routed calls require two Communication Manager (CM) variables:

  • Routing Vector requires a variable used to collect Agent ID.
  • Avaya Oceana® solution vectors require a Persistent variable.

Which two purposes do these variables serve in CM? (Choose two.)

Options:

A.

To hold Agent ID from Adjunct Route response message

B.

To distinguish between RONA and Adjunct Routed Elite Anchored calls

C.

To hold the customer ANI to perform Adjunct Route

D.

To distinguish between Adjunct Routed Elite and WebRTC Voice/AAMS anchored calls

E.

To hold UUID information to be shared with Avaya Oceana®

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