Last Attempt CORE Questions

To ensure Supplier Y improves its KPI scores, the supply manager should require the supplier to submit a detailed written plan outlining specific steps and strategies for improvement. This plan should include measurable targets and timelines for each KPI. By closely monitoring the supplier's progress against this plan, the supply manager can ensure accountability and provide support where needed, fostering a continuous improvement culture.

References

Supplier Evaluation and Performance Excellence: A Guide to Meaningful Metrics and Successful Results by Sherry Gordon

"Key Performance Indicators (KPIs) in Supply Chain Management" - Supply Chain Council

Implementing a contract management system offers several benefits, but the most important one is enabling higher value-added activities. This is because a robust contract management system automates and streamlines administrative tasks, freeing up time and resources for more strategic functions. It ensures compliance, reduces risks, and improves overall efficiency. By automating routine processes, legal staff can focus on more complex legal issues rather than administrative tasks, enhancing productivity and contributing to higher value-added activities within the organization.

References

Supply Chain Management Review articles on contract management systems

Institute for Supply Management (ISM) publications

Gartner reports on contract management benefits

To avoid the situation where a shipment is rejected due to lack of verification with the supply management department, the designer should have C. coordinated product needs with supply management prior to order commitment. This coordination ensures that all orders are placed through the proper channels, maintaining the integrity of the order management process and preventing issues upon delivery12.

To improve the situation where stakeholders request more items despite achieving lower per-item costs, the best long-term approach is to work with leadership to implement a more effective demand management program. This program would help in managing and controlling the demand for items, ensuring that the total expenditures do not increase unnecessarily. It involves planning, monitoring, and controlling the usage and requisition of goods and services to align with organizational goals and budgets.

References

CIPS (Chartered Institute of Procurement & Supply). Demand Management in Procurement.

ISM (Institute for Supply Management). Strategies for Effective Demand Management.