CORE Exam Dumps : Supply Management Core Exam

The willingness of a supplier to deal with rejected materials, manage order surges, and provide technical support is greatly influenced by the relationship they have with the buying organization.

Creating teaming agreements with suppliers: This can formalize collaboration but does not inherently foster goodwill and responsiveness.

Negotiating inclusive terms and conditions: Important for clarity and expectations, but it is the relationship that often determines the supplier’s extra effort.

Maintaining good supplier relationships: Strong relationships encourage suppliers to go above and beyond the contractual requirements, fostering a sense of partnership and mutual support.

Including such conditions in the statement of work: Ensures these terms are contractually agreed but does not guarantee the supplier’s proactive engagement.

Thus, the most influential factor is maintaining good supplier relationships.

References:

Supplier relationship management best practices.

Articles on the impact of relationship management in supply chains.

To support a successful implementation of a new e-sourcing system, the CPO should build a team of potential users to help define needs. Involving end-users early in the process ensures that the system will meet their requirements and be user-friendly. This approach facilitates buy-in and adoption, as users feel their input is valued and the system is tailored to their specific needs. It also helps identify potential challenges and areas for improvement before full-scale implementation.

References:

"Implementing E-Procurement: A Project Management Perspective" by Ewa Chmielewska-Muciek.

Case studies on e-sourcing system implementations from Gartner.

Best practices for e-procurement from the National Institute of Governmental Purchasing (NIGP).

Initial Situation: The operations team at DEF Inc. established specifications for a new piece of equipment.

Finding Suppliers: The supply manager discovers that the specified features are outside normal equipment standards and require costly custom modifications.

Cost Concern: These modifications will significantly increase the cost, exceeding the budget by 2.5 times.

Review Specifications: The supply manager should first review the specifications with the operations team to determine if all requested features are essential or if adjustments can be made to align with standard offerings.

Align with Market Availability: Ensuring that specifications are realistic and align with what is commonly available can help manage costs and meet budget constraints.

References

ISM. (n.d.). Cost Management and Control in Procurement.

CIPS. (n.d.). Effective Specification Management.