CORE Exam Dumps : Supply Management Core Exam

Sales Representative’s Promise: The sales representative from XYZ Company provided documentation that the product would meet or exceed ABC's specifications.

Express Warranty: An express warranty is created when a seller makes a promise or provides assurance that a product will meet certain standards or specifications.

Non-Conforming Goods: Upon inspection, the product did not meet the required specifications and could not be used for its intended purpose.

Buyer's Rights: Under the Uniform Commercial Code (UCC) and similar laws, the buyer has the right to return non-conforming goods and seek a full refund when an express warranty has been breached.

Conclusion: ABC is entitled to return the product and receive a full refund due to the breach of the express warranty.

References

UCC (Uniform Commercial Code). (n.d.). Article 2 - Sales.

ISM. (n.d.). Managing Warranties and Product Non-Conformance.

Soliciting cross-functional input when developing a category management plan is crucial because it ensures that the plan considers the perspectives and requirements of various stakeholders and functional areas. This collaboration helps in creating a comprehensive and effective plan that addresses the needs of the entire organization, leading to more sustainable and long-term solutions.

References

CIPS (Chartered Institute of Procurement & Supply). Cross-functional Team Collaboration in Category Management.

ISM (Institute for Supply Management). Benefits of Cross-functional Teams in Supply Management.

When a supplier states that a product is covered by a government contract, implying that they cannot offer a lower price, it is essential for the supply manager to verify this claim. The supply manager should require the supplier to provide specifics on the government contract restrictions. This will help determine if the price is indeed fixed by the government or if there are other negotiable aspects. By understanding the exact restrictions, the supply manager can better navigate the negotiation process, ensuring compliance while potentially identifying areas for negotiation that are not restricted.

References:

Federal Acquisition Regulation (FAR) guidelines on government contracts.

"The Art of Negotiation" by Michael Wheeler.

Institute for Supply Management (ISM) guidelines on government contract negotiations.