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DEF Inc. receives several batches of inferior quality products from a supplier. Although all of the samples provided by this supplier met or exceeded specifications, it is learned that the facility used to produce the samples is in a different location than the regular production facility, and that the production environment could affect quality.
DEF could have prevented this situation by doing which of the following?
Which of the following will be MOST useful for gathering market intelligence and data on the general capabilities of potential suppliers?
Which of the following refers to a method of formally evaluating suppliers, conducting site visits, and providing supplier training?