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CORE Exam Dumps : Supply Management Core Exam

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Supply Management Core Exam Questions and Answers

Question 1

During its first annual business review, a supplier requests an increase in pricing. The supplier’s survey results show a rating of 2.9 out of 5 possible points (with 3.0 being acceptable). Market indices indicate that the supplier's industry has experienced no price increase. In this situation, which of the following is the BEST course of action for the buyer to take?

Options:

A.

Ask the supplier to respond to the survey results item by item, to determine the efficacy of the request

B.

Review the survey results with the supplier asking how it plans to address the concerns, and discuss the economic factors supporting the price increase

C.

Reestablish service level agreement expectations and deny any increase at this time

D.

Inform the supplier that the market indices do not support an increase, and issue a 30-day cure letter warning of contract breach based on the survey results

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Question 2

A manufacturing company experiences an increase in returns due to product quality issues. A root cause analysis determines that the raw materials are the cause, not the production process. In order to resolve this issue and avoid similar problems in the future, the firm should FIRST do which of the following?

Options:

A.

Require current suppliers to submit samples to determine if any materials do not meet standards

B.

Stop production and halt any shipments until the problem is rectified

C.

Find new suppliers for the raw materials

D.

Offer replacement products from current inventory so that customers can get new products right away

Question 3

The chief procurement officer (CPO) for a large hospital system is planning to implement a new e-sourcing system. Satellite clinics and specialty centers will be authorized to process small orders through this system, rather than sending requests to the central supply management department, as has been done in the past. Which of the following actions by the CPO will MOST likely support a successful implementation of this system?

Options:

A.

Providing regular progress reports to top management

B.

Visiting similar organizations to see how their systems operate

C.

Building a team of potential users to help define needs

D.

Scheduling on-site demonstrations of leading software systems