Exactprep CORE Questions

The BEST method for comparing a supplier’s performance to that of another organization is D. Benchmarking. Benchmarking involves comparing the performance of your suppliers against predefined standards or best practices, identifying key performance indicators (KPIs), and gathering relevant data to evaluate supplier performance objectively1. This process is crucial for understanding where improvements might be made and for maintaining high-quality standards, ensuring timely delivery, and optimizing cost-effectiveness23.

The best way for the supply manager to gain a deeper understanding of the supplier's position is to perform a SWOT analysis. This analysis helps identify the supplier's strengths, weaknesses, opportunities, and threats. Understanding these factors provides valuable insights into the supplier's business environment, financial risks, and potential areas for collaboration. It allows the supply manager to develop a more informed negotiation strategy that addresses both parties' needs.

References:

"SWOT Analysis: A Comprehensive Guide" by Lawrence G. Fine.

ISM guidelines on supplier analysis and evaluation.

CIPS resources on strategic sourcing and supplier evaluation.

In a situation where internal stakeholders are not in agreement with the CEO’s directive, creating a steering committee is the best course of action for supply management. This committee can facilitate discussion, ensure all perspectives are considered, and guide the project’s direction in a structured manner. Polling external stakeholders, selecting the best source of supply, and performing cost regression analysis are useful actions but do not address the need for internal alignment and strategic guidance. References: Change management principles, stakeholder management strategies, project management frameworks.

The most likely advantage of multiple sourcing is the ability to test new suppliers with little risk. By sourcing from multiple suppliers, the organization can evaluate the performance, quality, and reliability of new suppliers without fully committing to a single source. This approach mitigates the risk associated with dependency on one supplier and provides opportunities for better pricing, innovation, and risk management.

References

CIPS (Chartered Institute of Procurement & Supply). Multiple Sourcing Strategies.

ISM (Institute for Supply Management). Supplier Diversification and Risk Management.