ISM CPSM CORE New Questions

Strategic Deliverables: Category management plans are strategic deliverables that outline proactive steps and tactical actions for managing specific categories of spend.

Tactical-Level Actions: These plans help in executing tactical-level actions such as sourcing strategies, supplier selection, and cost management within the sourcing process.

Proactive Steps: The category management plan identifies proactive steps to manage the category effectively, ensuring alignment with overall business strategy and goals.

References

CIPS. (n.d.). What is Category Management?

SCMDOJO. (n.d.). Developing a Category Management Plan.

A Pareto analysis chart is used to identify and rank the most important categories based on the principle that 80% of effects come from 20% of causes. By conducting a spend analysis and using a Pareto analysis chart, the supply manager can determine which categories account for the majority of the company's spending. This helps in prioritizing efforts and resources towards the most impactful categories.

References

Juran, J.M. (1989). Juran on Leadership For Quality: An Executive Handbook.

CIPS (Chartered Institute of Procurement & Supply). Spend Analysis and Pareto Principle.

Mapping Category Codes and Category Maps: This involves organizing spend data into specific categories to better understand spending patterns.

Normalizing Supplier Information: Ensuring consistency in supplier data to facilitate accurate analysis.

Performing Supplier Mapping: Linking suppliers to specific categories and understanding their spend impact.

Refining with Financial Data: Integrating financial data to get a comprehensive view of spend, enabling more informed decision-making.

Conducting Spend Analysis: These activities are all part of spend analysis, which aims to understand where money is being spent, with whom, and on what terms, to identify cost-saving opportunities and improve procurement efficiency.

References:

CIPS: "Spend Analysis and Cost Reduction"

ISM: "Spend Analysis: The Key to Strategic Sourcing"

Sales Representative’s Promise: The sales representative from XYZ Company provided documentation that the product would meet or exceed ABC's specifications.

Express Warranty: An express warranty is created when a seller makes a promise or provides assurance that a product will meet certain standards or specifications.

Non-Conforming Goods: Upon inspection, the product did not meet the required specifications and could not be used for its intended purpose.

Buyer's Rights: Under the Uniform Commercial Code (UCC) and similar laws, the buyer has the right to return non-conforming goods and seek a full refund when an express warranty has been breached.

Conclusion: ABC is entitled to return the product and receive a full refund due to the breach of the express warranty.

References

UCC (Uniform Commercial Code). (n.d.). Article 2 - Sales.

ISM. (n.d.). Managing Warranties and Product Non-Conformance.