7492X Exam Dumps : Avaya Aura® Call Center Elite Support Exam

A customer wants to reduce costs in their contact center. They choose to employ Network Call Redirection (NCR) to eliminate as much private network cost as possible. The call center is using Best Services Routing (BSR) to distribute calls to multiple centers.

Which command in the vector would invoke NCR using BSR?

A customer reports that they have an active alarm. The alarm is from the Media Director and reads “Device Monitor Failure”.

What should you advise the customer to do?

Which two components installed on the same PC does the TTrace tool require? (Choose two.)