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7392X Exam Dumps : Avaya Aura Call Center Elite Implementation Exam

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Avaya Aura Call Center Elite Implementation Exam Questions and Answers

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Question 1

A customer has the Elite Call Center package and wants Basic Call Management System (RCMS) for reports.

Which statement is true about this scenario?

Options:

A.

BCMS has all the functions Call Management System (CMS) supports but with less capacity.

B.

BCMS generates Split Reports and not Skills Reports.

C.

BCMS does not support all Call Center Elite features.

D.

BCMS is only offered for customers with a Basic Call Center package.

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Question 2

Which property of the SET command makes the command unique when dealing with variables?

Options:

A.

The SET command allows variables to be manipulated using arithmetic and string operators

B.

The SET command allows you to place calls in a particular queue

C.

The SET command allows a group of variables to follow a specific pattern

D.

The SET command reassigns variables to new values during the process of a vector

Question 3

Which form displays the total number of Automatic Call Distribution (ACD) agents that can be logged in simultaneously?

Options:

A.

System-Parameters Security

B.

Special System Parameters

C.

System-Parameters Customer-Options

D.

Feature-Related System Parameters

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