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Avaya CallPilot Implementation Exam Questions and Answers

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Question 1

A field mutineer working on an Avaya CallPilot system at a customer site needs to uninstall Performs Enhancement Packages (PEPs) on the Avaya CallPilot server.

How would the field engineer view all installed PEPs and remove a specific PEP?

Options:

A.

Through theDMIViewer, select Show Suites, select Read, and click on Remove.

B.

Through the DMI Viewer, click on Show Suites, select the PEP and click on Uninstall.

C.

Through the DMI Viewer, click on show PEPs, select the PEPand click on Remove.

D.

UnderAdd/Remove Programs, click on view PEPs, select the PEP, and click on Uninstall.

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Question 2

Avaya CallPilot users are reporting problems with desktop messaging. In an effort to discover the problem, the system administrator disabled the Internet Message Access Protocol (IMAP) service. Which statement describes the impact to desktop messaging?

Options:

A.

It stops Email by Phone from functioning.

B.

It prevents users from logging into their Avaya CallPilot mailboxesfromtheir desktop messagingclient.

C.

It is required sothat IP addressing can be used in place of Fully Qualified Domain Name (FQDN).

D.

It allows users to accessathird-partyLightweight Directory Access Protocol (LDAP) address book.

Question 3

A company has decided to install an Avaya CallPilot RIs. 5.0 system to supply them with multimedia messaging applications at their offices in London. A technician has successfully installed and configured both the Avaya CallPilot and Communication Server 1000E systems.

How is the successful installation of the language prompts verified?

Options:

A.

Log into the AvayaCallPilotdesktop and verify the language files are installedin the correct location.

B.

Launch the AvayaCallPilotsystem monitor and verify the installed languages.

C.

Dial the voicemail CDN and verify that AvayaCallPilotanswers with the correct language.

D.

Reinstall the correctlanguageprompts.

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