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Avaya Aura Communication Applications Support Certified Exam Questions and Answers

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Question 1

You are troubleshooting a TLS link down message between Avaya Aura® Session Manager (SM) and Avaya Session Border Controller for Enterprise (SBCE). Tracing on SM and SBCE reveals a Fatal Error Unknown CA message being sent by SBCE when it receives the Server Identity certificate from SM.

To solve this problem, which two actions need to be completed? (Choose two.)

Options:

A.

Install the Certificate Authority certificate that signed SBCE identity certificate into SM.

B.

Export the SBCE identity certificate and import it into SM.

C.

Add the Certificate Authority certificate into the TLS profile Peer Verification List.

D.

Install the Certificate Authority certificate that signed the SM identity certificate into SBCE.

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Question 2

Avaya currently uses the online tool called Avaya Diagnostic Methodology (ADM) for partners to raise trouble tickets and receive assistance, and expects customers/partners to have performed the following tasks before raising a trouble ticket.

1. Clearly stated the problem.

2. Detailed the findings.

3. Clarified the problem.

When they receive the trouble ticket, what is the next step in ADM that Avaya Tier 3 support will perform?

Options:

A.

Install a patch to fix the problem.

B.

Praise individuals for contribution.

C.

Implement a solution.

D.

Update the Knowledge Management database.

Question 3

The WebRTC snap-in is showing a yellow caution icon under License Mode.

What does this error mode indicate?

Options:

A.

The license was installed incorrectly.

B.

The license 30 day grace period has expired.

C.

There is a license error but the snap-in continues to function.

D.

The snap-in license has expired and is out of service.

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