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Avaya Aura Communication Applications Support Certified Exam Questions and Answers

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Question 1

A customer reports that Instant Messaging (IM) and Presence are not working for one or two users.

Where would you go to check that IM and Presence have been enabled for the affected users?

Options:

A.

Use Avaya Aura® System Manager (SMGR) web GUI to access the Engagement Development Platform >

Service Management click on List Presence Users.

B.

Use System Manager (SMGR) web GUI to access User > Users Management > Manage Users >

Communication Profile. Ensure that the presence profile is enables and that the right presence server is

selected.

C.

Use SSH to Avaya Breeze ™and run “display user xxxx” where xxxx is the station number.

D.

Use Avaya Aura® System Manager (SMGR) web GUI to access User Management > Manage Users >

More Actions > Presence Users. Ensure that the presence profile is enables and that the right presence

server is selected.

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Question 2

Which method can be used to verify the Client and TSAPI services have been administered correctly?

Options:

A.

The TSAPI test is call initiated from CTI endpoints using SIP telephones.

B.

The TSAPI test is call initialed from within Avaya Aura® Communication Manager (CM) command line

using the test TSAPI interface command.

C.

The TSAPI test is call initiated within the TSAPI web interface > TSAPI Monitoring Tool menu.

D.

The TSAPI test is call initiated within the Utilities > Diagnostics > AE ServiceTSAPI Test menu.

Question 3

You are troubleshooting a TLS link down message between Avaya Aura® Session Manager (SM) and Avaya Session Border Controller for Enterprise (SBCE). Tracing on SM and SBCE reveals a Fatal Error Unknown CA message being sent by SBCE when it receives the Server Identity certificate from SM.

To solve this problem, which two actions need to be completed? (Choose two.)

Options:

A.

Install the Certificate Authority certificate that signed SBCE identity certificate into SM.

B.

Export the SBCE identity certificate and import it into SM.

C.

Add the Certificate Authority certificate into the TLS profile Peer Verification List.

D.

Install the Certificate Authority certificate that signed the SM identity certificate into SBCE.

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