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Certification Exams with Helpful Questions And Answers

Avaya Aura® Contact Center Maintenance and Troubleshooting Exam Questions and Answers

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Question 1

While troubleshooting a communication control (CCT) issue, Avaya support has requested an archive of all current CCT log files.

How would you make an archive of the log files to provide to support personnel?

Options:

A.

Create a ZIP archive of all files in D:\Avaya\Logs\CCT.

B.

The Archive Manager creates a new log file archive every hour. the archive will be available configured archive location when the Archive Manager completes the archive process.

C.

Run the log Archive utility on the CCT and click the "Schedule An hive" button on the tab. When the schedule completes, the archive will be available in the configured archive lot

D.

Run the Log Archiver utility on the CCT server and click the "Archive AM Files Now" button on Settings tab. The archive will be available in the configured archive location.

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Question 2

Refer to the Exhibit.

Which communication protocol is used between the Avaya Aura® Session Manager (ASM) and the Avaya Aura® Contact Center (AACC)?

Options:

A.

AML

B.

H.323

C.

SIP

D.

TLS

Question 3

You have downloaded and installed the SQuirreL SQL Client. Once you launch the application, you must define a connection to the Cache database.

What is the first step in creating the connection to the database?

Options:

A.

Click on Aliases

B.

Click on Connect to

C.

Click on AACC-DATABASE-CCMS

D .Click on Startup

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