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Pass ISO-9001-Lead-Auditor Exam Guide

QMS ISO 9001:2015 Lead Auditor Exam Questions and Answers

Question 25

According to the ISO 9001 standard, which one of the following is a defined responsibility of top management?

Options:

A.

Communicating the quality objectives needed for the Quality Management System.

B.

Ensuring customer requirements are consistently met.

C.

Establishing the Quality Management System quality policy.

D.

Planning actions to address risks and opportunities.

Question 26

Which type of audit risk is the risk that a significant defect may occur in the QMS, although the organization has internal control mechanisms in place?

Options:

A.

Control risk.

B.

Inherent risk.

C.

Detection risk.

D.

Operational risk.

Question 27

Scenario 2:

Bell is a Canadian food manufacturing company that operates globally. Their main products include nuts, dried fruits, and confections. Bell has always prioritized product quality and has maintained a good reputation for many years. However, the company's production error rate increased significantly, leading to more customer complaints.

To increase efficiency and customer satisfaction, Bell implemented a Quality Management System (QMS) based on ISO 9001. The top management established a QMS implementation team comprising five middle managers from various departments, including Leslie, the quality manager.

Leslie was responsible for assigning responsibilities and authorities for QMS-related roles. He also suggested including a top management representative in the QMS team, but top management declined due to other priorities.

The team defined the QMS scope as:

"The scope of the QMS includes all activities related to food processing."

Leslie established a quality policy and presented it to the team for review before top management approval. Top management also proposed a new strategy for handling customer complaints, requiring biweekly customer surveys to monitor customer perceptions.

In scenario 2, the team determined the QMS scope by taking into account only the requirements of top management. Is this compliant with ISO 9001?

Options:

A.

No, the QMS scope must be determined by considering the needs and expectations of relevant interested parties.

B.

No, the QMS scope must take into account only those directly involved in QMS implementation.

C.

Yes, ISO 9001 does not specify whether any interested party should be considered when determining QMS scope.

D.

Yes, as long as the top management defines the scope, it meets ISO 9001 requirements.

Question 28

Which two of the following should be included in an audit plan?

Options:

A.

List of findings from the last audit

B.

Name of the auditee general manager

C.

Signature of Certification Body Technical Reviewer

D.

Sequence and timings of audit activities

E.

Date of next audit

F.

Name of auditees and auditors