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Online ISO-9001-Lead-Auditor Questions Video

QMS ISO 9001:2015 Lead Auditor Exam Questions and Answers

Question 49

Which of the following subjects should an auditor discuss when communicating with the auditee’s top management?

Options:

A.

The quality policy

B.

Internal audit

C.

Both A and B

Question 50

Among others, what does Clause 4.4 (Quality Management System and Its Processes) of ISO 9001 require from organizations?

Options:

A.

To change the QMS quarterly

B.

To review the QMS annually

C.

To continually improve the QMS

D.

To conduct a QMS gap analysis every two years

Question 51

What is a horizontal audit?

Options:

A.

In-depth investigation of one process across various departments in the organization

B.

In-depth investigation of all the processes in a specific department or organizational unit

C.

In-depth investigation of all the processes in major functional areas of the organization

Question 52

You are conducting a Stage 1 audit at an organisation that services refrigeration equipment for a large customer base.

The scope of certification is "Provision of refrigeration equipment maintenance and repair services". You are interviewing

the Managing Director to learn more about the organisation and to explore how the requirements for policy, objectives,

and risks and opportunities in ISO 9001 are addressed.

The Managing Director explains that they only use sub-contract refrigeration engineers and do not have any full-time

refrigeration engineers, which helps to optimise overhead costs. The full-time staff employed are essentially a small team

of office staff who process customer enquiries, schedule jobs and process invoices.

The Managing Director adds that the ISO 9001 requirements for competence of personnel extends to both sub-contract

and full-time staff. He also states that the full-time staff are aware of the Quality Policy, objectives and plans to address

risk and opportunities.

You ask if the sub-contract engineers have been informed of the Quality Policy, objectives and plans to address risks and

opportunities, to which the Managing Director replies that this is not applicable as they only use sub-contractors who

operate ISO 9001 certificated quality management systems. The documented information provided to the auditor

confirms this.

Which clause in ISO 9001 is most likely not to have been fulfilled in this instance?

Options:

A.

7.2 Competence

B.

7.3 Awareness

C.

7.4 Communication

D.

7.5 Documented information