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Last Attempt ISO-9001-Lead-Auditor Questions

QMS ISO 9001:2015 Lead Auditor Exam Questions and Answers

Question 33

You work for an organisation, 'ABC', which provides packaged food to the public. You are asked to lead a team (you as the leader and two other

auditors) to audit an external provider, 'XYZ', which provides packaging materials to your organisation. It is 4 pm, and the audit is dlose to an end;

you are having an internal meeting with the team to decide what will be presented to the auditee during the Closing meeting. The Closing meeting

was scheduled for 5 pm.

'XYZ' has two manufacturing lines: M1 is a clean room for primary packaging materials (i.e. will be in direct contact with the food), and M2 is for

secondary materials (i.e. will not be in direct contact with food).

Auditor 1 audited the two manufacturing lines.

You: "What findings would you report?"

Auditor 1: "I have one issue. Earlier today in the morning I saw some secondary material stocked in the clean room. I would propose raising a

nonconformity."

You: "How would you write the nonconformity?"

Auditor 1: "In the clean room, there was a pallet with secondary materials."

What additional information would you add to this text to complete the nonconformity report? Select six.

Options:

A.

Batch number of the secondary material

B.

Description of any primary material close to this pallet

C.

Description of the ISO 9001:2015 requirement not being complied with and the clause number

D.

Description of the secondary material

E.

Evidence that the secondary material was approved ready to be used

F.

More information in the place within the clean room where secondary material was found

G.

Name of the forklift driver that was moving the pallet

Question 34

Which two of the following aspects of a quality management system must the organisation continually improve?

Options:

A.

Adaptability

B.

Applicability

C.

Effectiveness

D.

Efficiency

E.

Responsiveness

F.

Suitability

Question 35

An audit team of three people is conducting a Stage 2 audit to ISO 9001 of an engineering organisation that manufactures sacrificial anodes for the oil and gas industry in marine environments. These are aluminium products designed to prevent corrosion of submerged steel structures. You, as one of the auditors, find that the organisation has shipped anodes for Project DK in the Gulf of Mexico before the galvanic efficiency test results for the anodes have been fully analysed and reported as required by the customer. The Quality Manager explains that the Managing Director authorised the release of the anodes to avoid late delivery as penalties would be Imposed. The customer was not informed since the tests very rarely fall below the required efficiency. You raise a nonconformity against clause 8.6 of ISO 9001.

At the Closing meeting, the audit team leader presents the findings of the audit and comes to the above

nonconformity. The Quality Manager produces the test report for Project DK, which shows an acceptable galvanic efficiency, and presents an email from the customer confirming acceptance of the anodes. He asks that the nonconformity be withdrawn.

Which two of the following responses by the audit team leader would be acceptable?

Options:

A.

Accept the Quality Manager's request without reviewing the documentation.

B.

Advise management that the information provided will be reviewed at the audit follow-up stage.

C.

Ask the auditor (you) who raised the issue, to state what you think should happen

D.

Indicate that the nonconformity is evidence of a system failure that needs to be rectified.

E.

Refuse to accept the documentation produced and maintain the nonconformity.

F.

Thank the Quality Manager for his contribution but dismiss the information as irrelevant after a quick review.

Question 36

You are leading a Stage 2 certification audit of a multi-site organisation and have received the audit schedule below;

Head Office and Site 1 - Day 1

Site 2 (150 Km from HQ) - Days 2 and 3

During Day 1 of the audit, the dient informs you that the laboratory at Site 2 has been dosed for decontamination due to a serious outbreak of an infectious disease among workers. In Site 2, all other functions could be audited as planned.

As the audit team leader, what would you do?

Choose the best acceptable action you could take:

® Ask the audit Programme Manager for direction.

Complete the audit on day 3 and report back to the certification body for a certification decision.

Continue the audit on days 2 and 3 and return later to audit the Site 2 laboratory.

Immediately cancel the audit since the audit plan cannot be completed.

Who has the responsibility for assigning work to the audit team?

Options:

A.

The audit team leader

B.

The audit team member

C.

The auditee organisation

D.

The certification body