IFMA CFM Questions Answers

In facilities like research laboratories, maintaining indoor air quality is critical. High static electricity is often caused by low humidity levels, which increase the risk of static buildup, impacting sensitive equipment​.

Humidification systems regulate moisture levels, reducing static electricity. According to IFMA’s competency Occupancy and Human Factors, managing indoor environmental conditions is essential for employee safety, productivity, and equipment longevity.

Air circulation (B) moves air but does not necessarily address humidity control.

Heating (A) and cooling (D) can indirectly influence humidity but are not the primary solution​.

By assessing and optimizing the humidification system, facility managers can effectively reduce static electricity and improve indoor air quality​.

A strategic plan (Option C) serves as the foundation for FM communications by aligning messaging with business objectives.

Why Option C is Correct?

The strategic plan defines the goals, priorities, and key messages that should be communicated.

It ensures FM communication efforts support organizational needs and objectives.

IFMA’s Leadership & Strategy Core Competency states that FM professionals must develop communication plans that align with the strategic vision.

Why Other Options Are Incorrect?

Option A (Vision statement): Vision guides long-term goals but does not provide a structured communication approach.

Option B (Email communication): Email is a tool, not the foundation of a communication plan.

Key Performance Indicators (KPIs) are critical for evaluating service quality and contract compliance in outsourced property management. The IFMA Finance and Business competency highlights that KPIs should be pre-defined and monitored to ensure alignment with service agreements​.

Option A (KPIs) is correct because it ensures measurable service performance and accountability.

Option B (Non-compliance response) is important but secondary to setting clear KPIs.

Option C (Regulatory compliance) is a legal necessity, but not the primary focus of contract monitoring.

Option D (Incentives for innovation) is optional and not part of standard contract evaluation.

KPIs drive service efficiency, quality assurance, and contract compliance​.

Extending occupancy hours (Option B) increases energy consumption and, in turn, a facility’s carbon footprint.

Why Option B is Correct?

Longer operational hours mean increased use of HVAC, lighting, and electrical systems, leading to higher energy consumption and greater carbon emissions.

IFMA’s Environmental Stewardship & Sustainability competency emphasizes the importance of energy efficiency in reducing carbon footprints.

Why Other Options Are Incorrect?

Option A (Replacing filters in air handlers): Improving air filtration enhances HVAC efficiency and reduces energy waste, thereby lowering carbon emissions.

Option C (Replacing the existing system with high-efficiency equipment): High-efficiency systems reduce energy consumption and emissions, decreasing the carbon footprint.