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Exin-ITIL ITILFND Syllabus Exam Questions Answers

Page: 12 / 19
Total 503 questions

ITIL – Foundation (v4) Questions and Answers

Question 45

Which practice is responsible for moving new or changed components to live or other environments?

Options:

A.

Release management

B.

Deployment management

C.

Change enablement

D.

Supplier management

Question 46

Which dimension is MOST concerned with skills, competencies, roles and responsibilities?

Options:

A.

Organizations and people

B.

Information and technology

C.

Partners and suppliers

D.

Value streams and processes

Question 47

Which BEST describes the purpose of the 'improve' value chain activity?

Options:

A.

To organize a major improvement initiative into several smaller initiatives

B.

To make new and improved services and features available for use

C.

To ensure a shared understanding of the vision and improvement direction for all products and services

D.

To continually improve all products and services across all value chain activities

Question 48

Which is NOT a component of the service value system?

Options:

A.

The service value chain

B.

Opportunity and demand

C.

Continual improvement

D.

Governance

Page: 12 / 19
Total 503 questions