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Avaya 7492X Exam With Confidence Using Practice Dumps

Exam Code:
7492X
Exam Name:
Avaya Aura® Call Center Elite Support Exam
Certification:
ACSS - 7492
Vendor:
Avaya
Questions:
83
Last Updated:
Apr 3, 2025
Exam Status:
Stable
Avaya 7492X

7492X: ACSS - 7492 Exam 2025 Study Guide Pdf and Test Engine

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Avaya Aura® Call Center Elite Support Exam Questions and Answers

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Question 1

A company using Avaya Aura® Call Center Elite is experiencing problems configuring vectors. The vector is not routing calls to a particular queue. Vectors are routing calls to other configuration queues correctly.

As a part of a good Global Support Services (CSS) methodology, what should the company do next?

Options:

A.

Reduce or eliminate the business Impact of the vector by testing the vectors.

B.

Identify components where the queue is configured. Including the switch, the communication manager, and the programming of the vector, and formulate a hypothesis for testing.

C.

Take corrective action for the vector configuration, by reviewing the current situation and modifying It until the vector queues calls properly.

D.

Determine the frequency and severity of the Issue where the vector does not route calls properly

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Question 2

Which vector object can replace the Time of day (TOD) global Vector Variable?

Options:

A.

Vector Routing Table

B.

Business Schedule Table

C.

Service Hours Table

D.

Policy Routing Table

Question 3

Which two components installed on the same PC does the TTrace tool require? (Choose two.)

Options:

A.

TTrace Server

B.

TTrace Console

C.

TTrace Config

D.

TTrace Log2Zip

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